Interconnection Coordinator
ClearSource BPO
Date: 10 hours ago
City: Pasig City
Contract type: Full time
Remote
Are you detail-oriented, proactive, and thrive in a structured yet collaborative environment?
We're looking for individuals who are passionate about operational excellence—those who take pride in accuracy, follow-through, and continuous improvement. If you enjoy working behind the scenes to drive successful outcomes, staying organized, and streamlining processes, this role could be your ideal fit.
In this position, you'll be responsible for preparing and managing permit applications, ensuring they meet jurisdictional requirements and are submitted on time with the highest quality. You'll coordinate with internal teams, track updates, and maintain accurate records that help support efficiency and compliance. By staying current on solar industry standards and local regulations, you’ll play a vital role in maintaining high approval rates and avoiding delays. You’ll also participate in regular team meetings, contribute insights, and build strong relationships across departments.
If you're motivated by process improvement, enjoy solving operational challenges, and value precision and professionalism in every task you handle, we’d love to connect with you.
What you will do as an Interconnection Coordinator
Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques Troubleshoots and problem solve customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathetic approach at all times
ClearSource offers a competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to the organization’s success.
We also offer:
At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:
Come join our team and see why ClearSource is an employer of choice.
Office Address: 10th Floor Rockwell Business Center Tower 1, Ortigas Avenue, Pasig City
We're looking for individuals who are passionate about operational excellence—those who take pride in accuracy, follow-through, and continuous improvement. If you enjoy working behind the scenes to drive successful outcomes, staying organized, and streamlining processes, this role could be your ideal fit.
In this position, you'll be responsible for preparing and managing permit applications, ensuring they meet jurisdictional requirements and are submitted on time with the highest quality. You'll coordinate with internal teams, track updates, and maintain accurate records that help support efficiency and compliance. By staying current on solar industry standards and local regulations, you’ll play a vital role in maintaining high approval rates and avoiding delays. You’ll also participate in regular team meetings, contribute insights, and build strong relationships across departments.
If you're motivated by process improvement, enjoy solving operational challenges, and value precision and professionalism in every task you handle, we’d love to connect with you.
What you will do as an Interconnection Coordinator
Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques Troubleshoots and problem solve customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathetic approach at all times
- Review, prepare, submit, and receive permit application packages in accordance with jurisdictional requirements and support the application throughout its lifecycle (Also, interconnection, rebate, etc., applications as deemed applicable by leadership).
- Coordinate payments, communicate with internal parties to facilitate proper jurisdictions comments/revisions, record corrections and update database(s) for process improvement, and collaborate to streamline team processes.
- Ensure high quality of submissions (and approval rates) by staying up to date on all solar submission processes and AHJ requirements.
- Adhere to established schedule as designated by leadership.
- Maintain professionalism and responsiveness in workplace and online communications.
- Make meaningful contributions in all weekly meetings (1x1’s and team huddles) by maintaining engagement through questions and responses.
- Builds relationships and works closely with customers, co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
- Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature.
- Report any training needs or system error/discrepancies to the supervisor.
- Complete other tasks as deemed appropriate by the supervisor.
- Regular attendance, punctuality, and adherence to an agreed-upon schedule of availability are conditions of employment and essential function of this position.
- Proven work experience as a Solar Project Coordinator for a US Company or similar role.
- 1 year experience in solar interconnection applications to utilities in California (PGE, SCE, SDG&E, LADWP, etc.). Experience in Texas and Florida is a plus.
- An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
- Solid organizational skills, including multitasking and time-management
- Strong client-facing and teamwork skills
- Familiarity with risk management and quality assurance control
- Hands-on experience with project management tools (e.g. CRMs)
- Average communication skills
- Average Typing skills
- Must have his/her own stable Internet Service connection of at least 15-20 MBPS Internet Speed and Power source.
- Amenable to shifting schedules (Graveyard Shift) and/or split rest days.
ClearSource offers a competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to the organization’s success.
We also offer:
- Competitive salary – Get paid for doing what you love!
- Medical and dental insurance (with free dependent coverage!).
- Group life insurance for peace of mind.
- Paid time off (PTO) – Because work-life balance matters.
- Outstanding career growth opportunities – Learn, advance, and develop your career.
- A fun, innovative, and energetic team culture – Be part of a company that values its employees
- Skills and leadership development to help you reach your full potential.
At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:
- Customer First – We are obsessed with delivering an exceptional customer experience.
- Personal Accountability – We do the right thing and own our actions.
- Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
- Hungry – We bring passion, energy, and drive to everything we do.
- Happy & Healthy – We believe in balance, well-being, and a positive workplace.
Come join our team and see why ClearSource is an employer of choice.
Office Address: 10th Floor Rockwell Business Center Tower 1, Ortigas Avenue, Pasig City
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