Insurance Operations Associate (Open to Fresh Graduates)

HR TechX Corp.


Date: 23 hours ago
City: Pasig City
Salary: ₱25,000 - ₱30,000 per month
Contract type: Full time
Office Location: Ortigas, Pasig City

Work Setup: Full Onsite

Schedule: Monday to Friday, Dayshift

Qualifications

  • Must be a bachelor's degree holder (any course).
  • Open to fresh graduates.
  • At least 6 months to 1 year of experience in insurance operations or a related field.
  • Strong proficiency in written and email communication.
  • Excellent problem-solving, data analysis, time management, and planning skills.
  • Experience in creating and maintaining technical or procedural documentation.


Job Responsibilities

  • Process complex insurance-related tasks and independently operate various client systems.
  • Optimize operational workflows by analyzing issues, developing procedures, and ensuring compliance with established standards.
  • Enhance customer experience by communicating effectively with clients, addressing their needs, and building strong professional relationships.
  • Perform audits and troubleshooting activities to identify process gaps, resolve issues, and meet compliance requirements.
  • Provide operational support through data analysis, reporting, and onboarding of new clients and tasks.


Preferred Skills / Expertise

  • Familiarity with OPEX and compliance-related processes.
  • Background or exposure to Insurance Level 1 support.

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