Instructional Design Senior Coordinator

Job Description

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
  
  

Job Summary

The Instructional Designer is responsible for leveraging their expertise in design and technology to create and maintain effective training materials across various delivery formats, including e-learning, video, instructor-led sessions, and job aids. The role demands a high level of professionalism, attention to detail, and responsiveness. Strong communication skills, consistent follow-through, reliability, and a sensitivity to deadlines are essential. The ideal candidate should be able to work independently while collaborating effectively with cross-functional teams and external stakeholders.

Job Responsibilities

Functional or Technical Expertise:

• Build online courseware with scripts, graphics, animation, and interaction to reinforce learning objective
• Upload and publish e-learning courses to the company’s proprietary learning management system
• Develop and design education curriculum for commercial purposes effectively and on time, using traditional and multimedia resources
• Manage and execute graphic design and video development projects for instructional and presentation needs
• Maintain training materials, courseware, and online content, to ensure that information is current and accessible
• Complete training content development while adhering to project requirements and timeline
• Build webpages/portals/widgets as needed to support training initiatives
• Troubleshoot online courseware issues
• Consider localization requirements and build modular content to improve productivity
• Identify and manage project dependencies
  
  

Communications

• Work with internal users, Project owner and SMEs in deployment and development of training materials
• Interface with clients, both internal and external, and other stakeholders for purposes of presenting design concepts and output
• Lead instructional design projects, from training needs analysis to evaluation
• Coordinate with the LMS admin team on:
• Creation of Job aids and design templates
• Technical troubleshooting on courseware
• Project Management via Smartsheet or other related tool
  
  

Continuous Improvement

• Research and make recommendations on educational best practices, instructional resources, instructional technologies and multimedia hardware/software to support teaching and learning
• Lead development of team process improvement and documentation guides related to projects
• Support team level projects on quality and delivery improvements
  
  

Job Requirements

• Bachelor's degree preferably in (Instructional Design, Information Technology, Multimedia/Graphics Design, Organization Development) or equivalent work experience.
• Working knowledge in training solution design, instructional design processes for both traditional and online training development, and training evaluation.
• Ability to write effective copy, instructional text, audio and video scripts
• Knowledge of computer technologies and the technical processes involved
• Experience in Video Editing tools such as Adobe Premiere, After Effects, Vyond, etc.
• Experience in Learning Management Systems
• Knowledgeable in utilizing Adobe Creative Suite, Captivate, Articulate Storyline, Rise, etc.
• Proficient in both traditional and virtual training facilitation
• Previous experience in training, curriculum design, training needs analysis, and training evaluation
• Advanced skills in Microsoft Office applications (MS Word, MS PowerPoint, and MS Excel)
• Strong verbal and written communication skills
• Strong visual design sense, highly creative, and innovative
• Organized and self-motivated
• Strong problem-solving ability
• Demonstrate the ability to breakdown and deliver a complex message to a variety of audiences
• Technology savvy
  
  

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength
  
  

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example
  
  

About The Team

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.