Inside Sales Representative

WE ARE HIRING AN INSIDE SALES REPRESENTATIVE

This role will collaborate closely with our New York hub, which means working US hours; typically during the evening and overnight.

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme
  
  

What you'll be doing:

• Research and identify potential partners through online channels, local networks, and other sources.
• Conduct outbound calls to new and potential partners to build strong business relationships and close new contracts.
• Re-engage previously interested venues and maintain a consistent outreach strategy.
• Present TLC’s offerings clearly and persuasively to prospective clients.
• Ensure professional, effective communication with all partners — new, existing, and past.
• Maintain accurate, up-to-date records in CRM systems.
• Prepare feasibility reports and handle partner product requests.
• Manage your daily workflow according to team briefings and set performance targets.
  
  

Who we're looking for:

• Proven ability to build and maintain productive relationships with external partners.
• Strong research and analytical skills to assess partner suitability for TLC promotions (quality, value, and volume).
• Previous experience in telesales, media sales, or partnership development.
• Confident communicator with exceptional phone presence and influencing skills.
• Target-driven, self-motivated, and able to work independently.
• Highly organized with the ability to manage multiple priorities effectively.
  
  

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!