Infrastructure Monitoring Engineer

Ready to join Accenture’s team of empowered people? We’re looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we’d love to hear from you!

In adherence to Accenture’s process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application.

Who we are:

Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.

Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.

What’s in it for you?

At Accenture you will work on meaningful and innovative projects, powered by the latest technologies. You’ll be immersed in industry best practices such as event-driven architectures and domain-driven designs. Accenture will continually invest in your learning and growth. You'll work with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.

Summary:

As an Infrastructure Monitoring Engineer, you will develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity.

Roles and Responsibilities:

Serve as the primary interface between the client and the monitoring platform, ensuring seamless integration and support.

Collaborate with delivery and application teams to assess and implement optimal monitoring strategies using Datadog.

Design and configure dashboards, alerts, and reports tailored to application-specific needs.

Conduct brown bag sessions and knowledge-sharing workshops to onboard application teams to Datadog and ICN IM ITOM tools.

Provide best practices and enablement to empower teams in using Datadog for proactive monitoring and incident prevention.

Analyze incidents lacking monitoring coverage and recommend appropriate observability solutions.

Continuously assess and refine monitoring strategies based on successful implementations and evolving requirements.

Troubleshoot and resolve monitoring-related issues, ensuring high availability and accuracy of observability data.

Maintain high standards of communication and documentation to support operational excellence.

Qualifications:

The candidate should have minimum 3 years of experience

Proven experience with Datadog (dashboards, monitors, integrations, APM, logs, etc.).

Strong understanding of monitoring concepts, observability, and IT operations.

Familiarity with ITOM tools and integration with enterprise monitoring platforms.

Excellent communication and facilitation skills.

Ability to work independently and collaboratively in a fast-paced environment.

This position is based at our Manila office

What we believe:

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.

What’s in it for you?

Competitive Total Rewards (Compensation, Performance Bonus, 13th Month Pay, Day 1 HMO & Life Insurance Coverage)

Expanded maternity leave up to 120 days*

Expanded paternity leave up to 30 days*

Flexible Working Arrangements*

Healthy and Encouraging Work Environment

Company-sponsored trainings like upskilling and certification

Employee Stock Purchase Pan

Loyalty and Christmas Gift

Inclusion and Diversity Benefits

Car and housing plan*

Terms & Conditions apply

Equal employment Opportunity Statement:

All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

IMPORTANT REMINDER: We appreciate your interest in applying with Accenture. Please ensure to complete your profile and accomplish all required information in Workday within the next 24 hours, in order for us to start processing your application. You may access Workday by clicking the “Apply Now” button or refer to the link sent via SMS or email.