Inbound Sales Representative (Remote)

Meadow is the modern funeral partner families choose - because we pair concierge-level care with prices that never surprise them. In just 18 months we’ve become the largest player in our first market (LA) and with significant funding, we are scaling nationwide.

A generational shift is hitting this long-overlooked industry: families now demand transparency and warmth, not mystery fees and paperwork. Meadow delivers both through proprietary software and unmatched hospitality.

If you believe sales can feel like service and you want the rare satisfaction of guiding families when it matters most - let’s talk.

The role as Sales Representative

We’re looking for empathetic, high-performing Inbound Sales Representatives to join our Care Team — the first voice families hear when they reach out. This is a remote inbound sales role. No cold calls. No pushy tactics. Just real conversations that help people during an important moment in their lives.

You’ll manage warm, inbound leads from first contact to close, helping families feel confident in their decisions and supported every step of the way. Every call is a chance to make someone’s life a little easier, and every conversation reflects our standard of unmatched hospitality.

We’ve laid the groundwork for your success: a seasoned team, proven sales playbooks, and the infrastructure to grow. Now, we’re building the most compassionate and professional sales team in the industry.

See Jan, our Head of Sales, talk through the role.

What You’ll Do:

• Guide conversations from first call to close
• Answer calls from families seeking information and guidance on cremation options
• Provide consultative support that helps families understand their choices
• Hit or exceed a 50% close rate through thoughtful, empathetic conversations
• Balance efficient process management with personalized care
• Follow up consistently to ensure families have what they need to make confident decisions
• Act with agency: Manage your pipeline independently and never miss a follow-up
  
  

Success comes from establishing trust quickly and guiding conversations with both expertise and empathy. Those who master the human connection consistently outperform those who just follow the playbook.

Requirements & Qualifications:

• 2+ years of experience in Sales, preferably to US consumers (B2C)
• Fluency in written and spoken English (Spanish is a strong plus)
• A self-driven natural seller who’s motivated by hitting goals and creating value for both people and performance
• Confident and empathetic communicator who enjoys helping others, especially over the phone
• Able to explain things clearly, speak with care, and listen with intention
• Emotionally steady, highly coachable, and effective working independently
• Motivated by meaningful work as much as by metrics
  
  

Details:

• Remote, full-time
• Tools: HubSpot (CRM), Aircall (phone), Slack, and our case management system
• Shift: (8h, consistent schedule):
• Night: Start between 8–10pm EST (Tuesday–Saturday or Sunday–Thursday preferred)
  

Why You’ll Love Working With Us:

• Fully remote – Work from anywhere
• Time to recharge —10 days of PTO plus US holidays off
• Purpose-driven work – Make a real difference in people’s lives during a meaningful transition, without the heavy grief
• Supportive, growth-minded team – Bring your sales drive and eagerness to learn; we’ll support you every step of the way
• Exciting growth ahead – Join a fast-growing startup with expanding roles, new markets, and plenty of room to grow
  
  

If you're looking to grow your sales career in a role that's both high-trust and high-impact, apply today and tell us why you're drawn to meaningful sales work.