Inbound Sales Agent for Events (Project based)

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

We are seeking an Inbound Sales Agent dedicated to managing and converting inbound event sales inquiries for Pasta Evangelists. The role requires strong communication skills, customer focus, and the ability to close deals effectively while delivering a positive customer experience.

Responsibilities And Duties

Respond promptly to inbound inquiries via phone, email, and chat regarding event services.

Provide accurate information and guidance to prospective customers.

Convert inquiries into confirmed bookings through effective sales techniques.

Maintain detailed records of customer interactions and sales activities.

Collaborate with the wider team to ensure seamless event booking processes.

Achieve individual sales targets and contribute to overall campaign goals.

Skills And Preferred Qualifications

• Previous experience in sales, customer service, or event-related roles preferred.
• Excellent verbal and written communication skills.
• Strong negotiation and closing skills.
• Ability to multitask and manage time effectively.
• Positive, results-driven attitude.
  
  
  

Requirements

• WFH - stable internet connection and a backup internet connection
• Conducive working environment for work from home set up
• Can report on-site if unable to work from home
  
  
  

What to expect:

• Inbound sales voice
• Work From Home
• Comfortable with direct client interactions Performance-based incentive for closed deals to reward sales achievements on top of basic pay
  
  
  

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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