Implementation Specialist (Client Onboarding Specialist)
TapTalent.ai
Date: 12 hours ago
City: Pasig City
Contract type: Full time
We're Hiring: Implementation Specialist!
As an Implementation Specialist, you will support the technical setup and execution of the onboarding process for customers. Working closely with Implementation Managers, you will ensure that system configurations are accurately set up to provide a seamless and efficient onboarding experience. This role requires a detail-oriented and highly organized individual who can effectively manage multiple projects while maintaining a high standard of accuracy and efficiency. This position reports to the Director of Implementation.
Location: Pasig, Philippines
Work Mode: Work From Office
Shift: Night Shift
What You'll Do
As an Implementation Specialist, you will support the technical setup and execution of the onboarding process for customers. Working closely with Implementation Managers, you will ensure that system configurations are accurately set up to provide a seamless and efficient onboarding experience. This role requires a detail-oriented and highly organized individual who can effectively manage multiple projects while maintaining a high standard of accuracy and efficiency. This position reports to the Director of Implementation.
Location: Pasig, Philippines
Work Mode: Work From Office
Shift: Night Shift
What You'll Do
- Create and maintain provider profiles in client's platforms, ensuring accurate setup with the correct payers, rates, and client information
- Identify and report discrepancies with client profiles to ensure accurate onboarding
- Collaborate cross-functionally to ensure processes are executed efficiently and accurately
- Stay informed on the latest onboarding processes and best practices to enhance operational effectiveness and accuracy
- Provide ongoing support during the onboarding phase
- Familiar with software solutions or SaaS (Software as a Service) products
- Experience in handling data migrations, ensuring accuracy, integrity, and efficiency throughout the process
- Excellent organizational and project management skills
- Strong analytical and creative problem-solving skills
- Able to work in a fast-paced, high-volume environment
- Proficiency in MS Office Suite (Outlook, Word, Excel) required
- High school degree required
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