Human Resources Business Partner

IntouchCX


Date: 3 weeks ago
City: Cebu City
Contract type: Full time
About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About The Job

We’re searching for a Human Resources Business Partner to collaborate with our internal Operations teams to handle strategic HR related issues and concerns. This role will analyze emerging trends and patterns that arise and help in the planning and development of relevant policies and programs. We’re looking for someone who can act as the main point person for implementing and executing Human Resource plans and programs.

As Human Resources Business Partner, You Will…

  • Monitor staffing requirements and closely coordinate with Operations on staff planning
  • Monitor and handle disciplinary action and labor cases
  • Ensure participation in training programs and employee activities
  • Ensure compliance of HR policies
  • Address concerns regarding compensation and benefits, salary administration and internal transfers through regular coordination between Compensation & Benefits and Operations Teams
  • Ensure accuracy of internal transfer documentation
  • Ensure effectiveness of performance management systems, ensuring continuous improvement of performance levels across the organization
  • Conduct orientation sessions on compensation and benefits programs for new and current employees
  • Partner with Training and other teams to ensure learning and development compliance
  • Ensure effective implementation of onboarding program for new hires
  • Design and implement employee programs that promote company culture and core values
  • Ensure proper communication of changes are introduced to appropriate teams
  • Check overall pulse of teams through climate and engagement surveys

As Human Resources Business Partner, You Have…

  • A Bachelor’s Degree in HR, Psychology, Law or equivalent (required)
  • A minimum of 3 years of HR experience in a fast-paced environment
  • Demonstrated expertise in developing and managing relationships with an ability to listen and maintain patience during difficult situations
  • Strong project management skills
  • Effective verbal and written communication skills
  • Strong analytical, problem solving and decision-making skills
  • Strong interpersonal relations skills; able to deal with people at all levels of the organization
  • Must be able to self-manage daily duties and time in a fast-paced, dynamic, changing environment

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

HR Administrative Coordinator

TalentPop App, Cebu City
2 days ago
Join TalentPop as our next HR Administrative Coordinator!At TalentPop, we empower fast-growing eCommerce brands by connecting them with top-tier remote talent. We’re looking for a highly organized, detail-oriented HR Administrative Coordinator to support our People & Culture team and help keep our HR operations running smoothly and efficiently.This is an exciting opportunity to grow your career in a remote-first company...

Training & Onboarding Specialist (Remote)

TalentPop App, Cebu City
2 days ago
Grow With Us as a Training & Onboarding Specialist (Remote) at TalentPop AppAt TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of new team members and guide them toward success...

Customer Care Specialist (Work Onsite)

Talent Outsourcing Channel Solutions, Cebu City
3 days ago
Urgent in need of Customer Service for Healthcare Account in Cebu City!Dutiesprovide excellent customer service to existing clientsanswer customer support callsupdate client database whenever necessarypromote other products & services whenever necessaryQualificationsWith or without call center experienceHigh school diploma or equivalent; additional education or training in customer service is a plus.Flexibility to work in rotating shifts, including evenings, weekends, and holidays.Amenable...