Hub Coordinator - Operations, SPX Express (Mulanay 2.0 , Quezon)
Shopee
Date: 3 weeks ago
City: Manila
Contract type: Full time
Job Description
Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
Create, review, and validate Hub reports.
Assist the Customer Support team with call-outs to resolve customer escalations.
Implement process improvement initiatives and projects to enhance hub productivity.
Handle payment transactions and associated payment processes.
Coordinate with agency coordinators to oversee agency teams.
Requirements
Perform other tasks as required to support hub operations
Bachelor’s Degree Holder
At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
Has held a leadership role preferably in a warehouse or hub environment
Experience in payments processing or similar function
Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
Willing to be assigned anywhere in the designated Cluster
Able to do shift work depending on agreed team schedules
Must have a continuous learning mindset; able to do administrative and other tasks in hub operations
Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
Create, review, and validate Hub reports.
Assist the Customer Support team with call-outs to resolve customer escalations.
Implement process improvement initiatives and projects to enhance hub productivity.
Handle payment transactions and associated payment processes.
Coordinate with agency coordinators to oversee agency teams.
Requirements
Perform other tasks as required to support hub operations
Bachelor’s Degree Holder
At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
Has held a leadership role preferably in a warehouse or hub environment
Experience in payments processing or similar function
Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
Willing to be assigned anywhere in the designated Cluster
Able to do shift work depending on agreed team schedules
Must have a continuous learning mindset; able to do administrative and other tasks in hub operations
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
PRODUCT DEVELOPMENT OFFICER
Bank of the Philippine Islands (BPI),
Manila
3 hours ago
The position is primarily responsible for ensuring the relevance of the Customer Value Proposition of the assigned Credit Card's program area. The person ensures the program area’s growth performance. This includes the proposal, development and delivery of key projects which will drive innovation and support the business’ overall strategy and objectives . This position shall manage the complete lifecycle (product...
UNIBANK INVESTIGATION OFFICER
Bank of the Philippine Islands (BPI),
Manila
3 days ago
This position is primarily responsible in the investigation of cases; preparation of reports and recommendations for disposition by the Committee on Fraud and Irregularities.RESPONSIBILITY Guides or assists Line Management in the investigation of cases. Conducts field investigations/inspections and/or interviews, when necessary. Facilitates/ assists in the submission of documents/ evidence for PNP forgery/alteration evaluation or scheduling of personnel for polygraph test....
Customer Success Manager (CSM) for AMER - Scaled
SafetyCulture,
Manila
1 week ago
SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.The SC app was launched in 2012 to solve a global problem. Reduce workplace injuries and help frontline workers get home safely to their families. Fast forward 7 years, and we have hundreds...
