HR TRANSFORMATION OFFICER

Unilab, Inc.


Date: 2 hours ago
City: Mandaluyong City
Contract type: Full time
Unilab takes pride in successfully delivering trusted quality healthcare to Filipinos for over 70 years now. To continuously uphold our company promise of caring for the communities we serve, we welcome contributions of amazing talents - whether seasoned professionals or brilliant newcomers - who will help us achieve our promise of care and our mission of providing quality and affordable healthcare products for all.

HR Transformation Officer

The HR Transformation Officer improves HR operations and drives continuous improvement across people, processes, and technology. You’ll partner with HR leaders, process owners, and cross-functional teams to implement initiatives that simplify processes, increase efficiency, and enhance the employee experience as we enable the business to deliver its objectives.

Key Responsibilities

  • Re-engineer and redesign HR processes end-to-end to drive efficiencies, reduce redundancies, and bring improvement opportunities across strategy, business partnering and service teams.
  • Document processes, procedures, and policies clearly and maintain updated playbooks and process maps for consistent execution across teams.
  • Implement quality management frameworks and routines such as metrics reviews, and root cause analysis to monitor performance and sustain service excellence within the HR organization.
  • Lead the rollout of transformation initiatives by coordinating with HR leaders, process owners, and cross-functional teams to ensure seemless change management.
  • Conduct Research and benchmark HR trends and best practices to enable process improvements and data-driven decision-making among teams.
  • Collaborate with IT and HR Technology teams to optimize HR systems and roll out automation, ensuring that process improvements are technology driven.

Qualifications

  • 3–5 years of experience in HR operations, HR transformation, or Organization development, ideally within a corporate or shared services environment.
  • Solid understanding of process improvement and change methodologies (e.g., Agile, Design Thinking, Lean Six Sigma).
  • Proficiency in data visualization tools such as Power BI, with the ability to translate insights into actionable recommendation.
  • Strong communication, analytical, and stakeholder management skills with a track record of supporting cross-functional initiatives.
  • Passionate about innovation, employee experience, and reimagining how HR delivers value to the business.
  • Proficient in Microsoft Office Tools. Advanced proficiency in MS Excel is an advantage.

It is the spirit of Bayanihan that drives us to continue our legacy of excellence and commitment to care. As an organization, we achieve our successes through good, honest, and persevering hard work - TOGETHER. It is in this way in which our company was built; we progressed as the country's leading Pharmaceutical company, not by sheer luck, but by pure perseverance, integrity, and brotherhood. Grow with us, and be a part of the Bayanihan spirit.

We are committed to providing our employees with the best possible experience. As a LEARNING ORGANIZATION, we are eager to support your development and create the most fitting career path for you. As DESIGNERS AND DRIVERS OF INNOVATION, we are keen to provide you with opportunities to positively transform processes that will intensify business growth. As a NURTURING FAMILY, we are passionate about conducting programs that can promote your wellness, and help you be the best that you can be. As BELIEVERS OF OUR PURPOSE, we are and we will always remain earnest in giving meaningful tasks that will keep you delighted and fulfilled - at work and beyond.

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