HR Specialist (Cebu)

Responsibilities:

• The Talent Acquisition Specialist will help with recruitment efforts, with a primary focus on bulk hiring. The ideal candidate will be a strategic thinker, capable of designing and implementing effective recruitment strategies to meet the demands of our growing office.
• Bulk Hiring Strategy. Develop and execute a comprehensive recruitment strategy for bulk hiring in the contact center, ensuring the timely fulfillment of staffing needs.
• Sourcing and Pipeline Building.Utilize a variety of sourcing methods to build a robust talent pipeline, including online job boards, social media, industry networking, and other creative channels.
• Candidate Screening and Assessment. Conduct thorough screening and assessment of candidates to ensure they meet the requirements of the role, including skills, cultural fit, and competitive target driven performance expectations.
• Collaboration with Hiring Managers. Partner with hiring managers to understand their staffing needs, provide regular updates on recruitment progress, and adjust strategies as needed.
• Employer Branding. Contribute to the development and enhancement of our employer brand to attract top talent. Implement initiatives to improve candidate experience throughout the recruitment process.
• Data-Driven Decision Making. Utilize recruitment metrics and data analysis to assess the effectiveness of recruitment strategies, make data-driven decisions, and continuously optimize the hiring effectiveness and process.
• Interview Coordination. Coordinate and conduct interviews with candidates, ensuring a positive and professional candidate experience.
• Offer Management. Close offer process, including negotiation, offer letters, and onboarding logistics.

Qualifications:

• Years: 2-5 years of rich experience in recruitment, selection, headhunting, full-cycle recruitment, strategic sourcing, and volume hiring. (End-to-End Talent Acquisition)
• Industry: BPO / Contact center industry
• Tools: Preferably have experience working with a few AI tools for interviewing purposes and ERPs like SAP, PeopleSoft, Workday, Oracle, etc.
• Environment: Must have worked in a highly competitive and target-driven environment. Must have experience hiring Sales and Customer Service roles.
• Education: Must have a bachelor’s degree in Human Resource Management, Psychology, Business Management, or equivalent.
• Language: Excellent hold on verbal and written English and finesse in communication skills.
• Must be open to work as per business requirements (overtime, weekend working, holiday working
• Willing to be assigned in Cebu