HR Shared Services Specialist

Who We Are.

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

What you’ll do & how you’ll make your mark.

• HR Operations: Oversee and execute HR transactions including employee lifecycle events (onboarding, offboarding, transfers, promotions).
• Employee Support: Provide expert guidance and support to employees and managers on HR-related matters.
• Data Management: Ensure the accuracy and integrity of employee data in the HRIS system.
• Compliance: Monitor and ensure compliance with company policies, labor laws, and regulations.
• Reporting and Analytics: Develop and analyze HR metrics and reports to support strategic decision-making.
• Process Improvement: Identify and implement process improvements to enhance HR service delivery.
• Collaboration: Partner with HR Business Partners, Payroll, and other departments to ensure cohesive HR operations.
  
  
  

Who you are & what you’ll need to succeed.

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.

Experience: 3-5 years of experience in HR, preferably in a shared services or HR operations role.

Skills

• In-depth knowledge of HR policies, procedures, and best practices.
• Strong analytical and problem-solving skills.
• Proficiency in HRIS and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• High level of discretion and confidentiality.
  
  
  

Preferred Qualifications

• Experience with HR shared services or HR operations.
• Advanced knowledge of labor laws and regulations.
• HR certification (e.g., PHR, SHRM-CP).
  
  
  

Working Conditions

• Office environment with potential for remote work.
• Occasional travel may be required for training or meetings.
  
  
  

Why you’ll love us.

• Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
• We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
• We care about you. We are a family, and we care about you and your family’s physical and mental health by providing competitive HMO benefits – 175k MBL with two free dependents upon regularization! We also give out Punctuality Bonus, Generous Vacation policy, and much more!
• Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!
  
  
  

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.