HR Operations Officer

THE OPPORTUNITY

Our partner is a renowned Australian company that creates exceptional lifestyle communities and unforgettable holiday experiences! Established in 2006 as a family-owned business, they manage an expanding portfolio of land lease communities, holiday parks, and mixed-use caravan parks. They are now looking for an HR Operations Officer to be part of their team!

As an HR Operations Officer, you'll play a vital role in ensuring efficient HR processes. Your responsibilities include managing employee records, overseeing onboarding and offboarding, supporting recruitment efforts, and handling various HR administrative tasks.

Key Responsibilities

• Manage the HR inbox, responding to queries via the ticketing system per company policies and SLAs.
• Oversee approval processes for new and replacement roles through the HRIS.
• Post job advertisements and support the recruitment process.
• Review applications, compile shortlist reports (using ASTRA), and coordinate candidate selection with hiring managers.
• Conduct phone screenings, schedule interviews, and manage reference checks.
• Ensure due diligence (photo ID, working rights, police checks) before extending offers.
• Prepare employment offers, oversee onboarding, and coordinate with departments for a smooth new hire experience.
• Administer offboarding, ensuring a seamless transition in collaboration with managers and HR Business Partners.
• Maintain accurate employee records in the HRIS and document libraries like SharePoint.
• Support HR process improvements, administrative tasks, and various HR projects.
  
  
  

Skills, Experience & Qualification

• Minimum of 2 years’ experience in Australian HR administrative or similar role.
• Experience with HRIS systems is advantageous.
• Bachelor’s degree in human resources, Business Administration, or a related field
• Ability to interpret awards, policies, and procedures.
• High attention to detail and capability to work independently in a fast-paced environment.
• Excellent interpersonal and communication skills, both verbal and written.
• Proactive problem-solving abilities and effective time management.
• Collaborative mindset with a focus on achieving common goals.
• Proficiency in MS Office, HRIS systems, and other HR-related software
  
  
  

ASW OFFERS

• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.