HR Manager

Key Responsibilities:

1. General HR Management:
   • Oversee day-to-day HR operations and ensure compliance with labor laws and company policies.
   • Manage and support HR team members, including Recruitment, Employee Relations, Capacity Development, and Payroll staff.
   • Set up and optimize internal HR operations and productivity monitoring.
2. Recruitment:
   • Guide the Recruitment Team to attract and hire top talent.
   • Take hands-on involvement in executive recruitment processes.
   • Ensure alignment of recruitment strategies with organizational needs.
3. Employee Relations and Engagement:
   • Guide the Employee Relations and Engagement Lead.
   • Oversee internal employee relations cases and ensure timely and fair resolution.
   • Develop and implement employee engagement initiatives to enhance satisfaction and retention.
4. Capacity Development:
   • Work with the Capacity Development team to tie training initiatives to the company's bottom line and revenue metrics.
   • Ensure all training programs support the organization's strategic goals and employee development.
5. Payroll and Benefits Administration:
   • Supervise the Payroll Supervisor to ensure accurate and timely payroll processing.
   • Oversee benefits administration, including timely processing of benefits applications and maternity/sickness reimbursements to government entities.
6. Performance Management:
   • Supervise the Performance Analyst to ensure 100% of employees have clear KPIs and performance report cards are updated monthly.
   • Oversee the performance management system and ensure it aligns with organizational objectives.
7. Policy Development and Compliance:
   • Collaborate with HR sub-teams to develop and update company policies.
   • Ensure policies are compliant with labor laws and effectively communicated across the organization.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field. Master’s degree or HR certification preferred.
• Minimum of 5 years of HR management experience, with a proven track record in recruitment, employee relations, and performance management.
• Strong knowledge of labor laws and HR best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in HRMS and analytics tools.
• Experience with performance management systems and capacity development strategies.

Skills:

• Proficiency in HR analytics and HRMS.
• Experience with Looker Studio, Google Sheets, Excel.
• Strong organizational and problem-solving abilities.
• Ability to manage multiple priorities and work effectively under pressure.
• Preferably familiar with low-code or no-code automations for process optimization.