HR Benefits Administrator, Americas Support

ISS | Institutional Shareholder Services


Date: 4 days ago
City: Makati City
Contract type: Full time
Let’s be #BrilliantTogether

Overview

We are looking to grow our newly established HR Operations team in our Manila office with an HR benefits administrator to support our Americas (US and Canada) employee population. In this role, you will play a key part in supporting the HR Team with all benefit functions to align with the company’s vision for the future. This role would suit a motivated junior HR benefits professional, looking to further develop their HR career.

Responsibilities

  • Own the employee HR Shared Services Inbox and respond to all questions from colleagues in North America.
    • Be the first point of contact for employee queries which will entail communicating HR policies for benefits, leave of absences or payroll processes.
  • Benefits onboarding for North America
    • New Hire Orientation for North America (U.S. & Canada)
  • Reconcile and submit vendor billing invoices to the Finance.
  • Build and maintain strong partnerships with other groups such as Finance, Corporate Services, and IT and foster positive and respectful working relationships.
  • Identify areas for improvement and recommend appropriate solutions to address the needs of a growing organization.
  • Manage benefit related updates in various systems - Workday and update/ maintain SharePoint (Company intranet)
  • Assist North America benefits and payroll team with internal or external plan audits.
  • Assist with renewal and enrollment of North America Benefits.
  • Draft and provide benefit verification letters to colleagues upon request.
  • Provide support to our North America benefits and payroll team with ad hoc projects and tasks as required.
Qualifications

  • Bachelor’s degree in Psychology, Human Resources, or any business-related discipline.
  • Minimum of 2-5 years relevant experience in a HR similar role, ideally gained at a company that has seen rapid growth and continues to evolve.
  • Highly organized and ability to prioritize, meet deadlines and manage workload effectively.
  • An interest and understanding of employee benefits for North America.
  • Demonstrate good judgement, act with integrity, credibility, and professionalism.
  • Effective communication and collaboration skills and able to build relationships across all levels of the business in a global operating environment.
  • Proficient in Microsoft Office, including Excel and experience using Workday would be beneficial.

This role will be assigned on non-traditional shift or mid/night shift schedule and hybrid work setting.

#ASSOCIATE #HUMANRESOURCES

What You Can Expect From Us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.

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