Hotel Room Reservation Agent
Sapient Global Services
Date: 2 weeks ago
City: Quezon City
Contract type: Full time
One-day hiring process! Earn up to 25k monthly! We are looking for dedicated Hotel Reservation Specialist to join our team! This is for urgent hiring, Apply Now!
Responsibilities
Responsibilities
- Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
- Provide accurate information about hotel availability, rates, amenities, and policies
- Process reservations accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of reservations and customer interactions
- High school diploma or equivalent
- Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to thrive in a fast-paced and dynamic environment
- 6 Months of experience needed
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