Hotel Room Booking Representative

Sapient Global Services


Date: 2 days ago
City: Quezon City
Contract type: Full time
Now hiring for Hotel Reservation Agent at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities

  • Manage hotel reservations, inquiries, and cancellations from customers and partners
  • Provide accurate information on room availability, rates, amenities, and hotel policies
  • Process reservations efficiently and ensure all booking details are correct
  • Resolve customer concerns and escalate complex issues to the appropriate team when necessary
  • Consistently meet performance goals for productivity, service quality, and customer satisfaction
  • Maintain accurate records of bookings and customer communications

Qualifications

  • High school diploma or equivalent
  • Strong communication and customer service skills with a professional demeanor
  • Basic understanding of hotel reservation systems and booking procedures
  • Proficient computer skills with excellent attention to detail
  • Ability to manage guest inquiries effectively in a fast-paced, service-oriented environment
  • 6 Months of experience needed

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!

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