Hotel Reservation at Davao Site! Up to 19.5K, Onsite - Customer Service Advisor
Concentrix
Date: 2 weeks ago
City: Davao
Contract type: Full time
We're Hiring: Hotel Reservation Customer Service Advisor!
Join our dynamic team in Davao City as a Hotel Reservation Customer Service Advisor! We are looking for an enthusiastic individual to provide exceptional service and support to our guests. Your role will be crucial in ensuring a seamless reservation experience while maintaining the highest standards of customer satisfaction.
Location: Davao City, Philippines
Work Mode: Work From Office
Role: Hotel Reservation Customer Service Advisor
What You'll Do
Assist customers with hotel reservations and inquiries
Manage incoming calls and emails related to bookings
Process reservations accurately and efficiently
Provide information on hotel services, promotions, and local attractions
Handle changes and cancellations professionally
Maintain accurate records of customer interactions and transactions
What We’re Looking For
At least 1 year of experience in customer service or hospitality industry
Excellent communication skills in English (both written and verbal)
Strong problem-solving abilities and attention to detail
Proficiency in using reservation systems or CRM software is a plus
Ability to work collaboratively within a team environment
Ready to embark on an exciting career? Apply now and become part of our dedicated team!
Join our dynamic team in Davao City as a Hotel Reservation Customer Service Advisor! We are looking for an enthusiastic individual to provide exceptional service and support to our guests. Your role will be crucial in ensuring a seamless reservation experience while maintaining the highest standards of customer satisfaction.
Location: Davao City, Philippines
Work Mode: Work From Office
Role: Hotel Reservation Customer Service Advisor
What You'll Do
Assist customers with hotel reservations and inquiries
Manage incoming calls and emails related to bookings
Process reservations accurately and efficiently
Provide information on hotel services, promotions, and local attractions
Handle changes and cancellations professionally
Maintain accurate records of customer interactions and transactions
What We’re Looking For
At least 1 year of experience in customer service or hospitality industry
Excellent communication skills in English (both written and verbal)
Strong problem-solving abilities and attention to detail
Proficiency in using reservation systems or CRM software is a plus
Ability to work collaboratively within a team environment
Ready to embark on an exciting career? Apply now and become part of our dedicated team!
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