Healthcare Team Leader

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We are hiring for Healthcare Team Leader

What’s in it for you?

• Competitive Compensation
• Monthly Allowance & Perfect Attendance Bonus
• Mid-Year Bonus
• HMO Coverage & Life insurance
• Mandated Government Benefits
• 25% Night Differential

Work Set-up: Onsite

Shift: 12:00AM – 09:00AM Mon to Fri PHT

Roles and Responsibilities:

The Healthcare Team Leader is responsible for overseeing and optimizing healthcare technology delivery processes to ensure operational excellence, patient satisfaction, and compliance in a fast-paced environment. This role supervises healthcare professionals, manages patient scheduling and workflow, and collaborates with cross-functional teams to drive process improvement and uphold regulatory standards

• Oversee day-to-day healthcare operations, including patient scheduling, resource allocation, and workflow optimization.
• Supervise and mentor a team of healthcare professionals, ensuring performance standards and KPIs are met.
• Analyze and manage healthcare data to improve patient outcomes, operational efficiency, and compliance.
• Collaborate with clinical, administrative, and IT departments to support seamless operations.
• Implement best practices in healthcare management and continuously identify areas for process improvement.
• Ensure adherence to regulatory standards and company policies.
• Support onboarding, training, and development of new staff.

Required Qualifications:

• Bachelor’s degree in healthcare, business administration, or a related field.\
• Minimum of three (3) years of experience in healthcare operations, administration, or related roles with US-based companies.
• At least one (1) year of experience managing a team in a healthcare setting with US-based companies.
• Must have a stable employment history
• Proficient in using healthcare software and managing healthcare-related data (e.g., EMRs like Epic, Cerner, NextGen).
• Experience documenting operational workflows.
• Demonstrates excellent organizational, leadership, and problem-solving skills.
• Analytical mindset and ability to learn new technical systems easily.
• Strong sense of accountability and responsibility.
• Comfortable and effective in rapidly changing environments.
• Commitment to patient care and service excellence.
• Clear and coherent written and verbal communication skills in English for effective client support and team collaboration.

Why choose CONNEXT?

Great Company Culture, Great Place to work Certified, Great Benefits, and lots of room for growth

CONNEXT is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance industries