Head of IT

Report discriminatory job ad to TAFEP

Roles & Responsibilities

About The Division/Dept

The Information Technology Division is an enabler for the Business Growth and strategy and has 3 pillars - Cybersecurity, Infrastructure and Application.

Job Purpose

As the Head of IT, you will lead the IT function in providing strategic directions, solutions and policies. You will put in place a secure, high-performing and future-ready technology environment that support UOI’s business goals. This role combines strategic leadership, disciplined delivery, and hands-on technical oversight to drive robust governance, cross-functional integration, and execution excellence across a complex, and rapidly evolving business landscape. The scope encompasses IT Infrastructure, cybersecurity, and technology applications and solutions.

Core Competencies

• Technology Strategy & Execution
• Digital Transformation & Cloud Migration
• Cybersecurity Strategy & Governance
• Core Systems Modernization
• API-Led Architecture & Microservices
• Infrastructure Management (Windows/Linux, Nutanix)
• Internal & External Audit Compliance
• AI & Data Governance Initiatives
• DevOps & RPA Enablement
• Vendor & Budget Management (P&L > $5M)
• Risk & Compliance Collaboration
• Executive Stakeholder Engagement
  
  

Main Responsibilities

Strategic Leadership & Transformation

• Define and execute the enterprise technology roadmap aligned with UOI’s business strategy.
• Lead digital transformation initiatives including complex API ecosystem implementations.
• Drive AI and data-driven innovation across the organization.
• Lead the Technology Division which includes application, infrastructure and Cyber
• Chair and drive the Technology Steering Committee and other committees
  
  

Technology Operations

• Oversee the management of on-premises Windows and Linux server environments.
• Ensure high availability, performance, and security of all IT systems and infrastructure.
• Lead internal and external IT audits, ensuring compliance with regulatory and cybersecurity standards.
• Manage inventories such as laptops, servers, switches etc
  
  

Financial & Vendor Management

• Manage technology P&L with accountability for budgets exceeding USD $5 million.
• Oversee vendor selection, contract negotiation, and performance management.
  
  

Solution Architecture

• Lead enterprise-wide transformation initiatives across applications, infrastructure, and cloud migration.
• Architect and implement API-led systems, microservices layers, and DevOps capabilities.
• Drive the roadmap for Robotic Process Automation (RPA) and future-state automation.
  
  

Cybersecurity & Risk

• Develop and execute a comprehensive cybersecurity strategy and roadmap.
• Collaborate closely with Risk and Compliance teams to ensure governance and regulatory alignment.
  
  

Collaboration & Governance

• Partner closely with business units to identify and implement technology solutions that drive operational efficiency and customer value.
• Collaborate with Risk and Compliance teams to ensure alignment with regulatory and governance frameworks.
• Lead data governance initiatives and ensure data quality, privacy, and compliance.
  
  

AI & Data Initiatives

• Lead enterprise AI initiatives to enhance decision-making and operational efficiency.
• Drive data governance, data quality, and analytics programs across the organization.
  
  

Team Leadership & Culture

• Mentor and lead a high-performing technology team across engineering, infrastructure, cybersecurity, and data.
• Foster a culture of innovation, agility, and continuous improvement.
• Build and scale DevOps practices to support agile development and deployment.
  
  

Stakeholder Engagement

• Collaborate with business leaders to identify and implement technology solutions that drive value.
• Serve as a strategic advisor to the CEO and executive leadership on technology trends and opportunities.
  
  

Qualifications & Experience

• Bachelor’s or Master’s degree in computer science, Information Technology, or related field.
• Minimum 15 years of progressive experience in technology leadership roles, preferably in insurance or financial services.
• Proven experience in:
• Leading large-scale digital transformation programs.
• Managing cross-functional teams and external vendors.
• Implementing enterprise APIs and modernizing legacy systems.
• Developing and executing cybersecurity strategies and roadmaps.
• Certified Information Systems Security Professional (CISSP)
• AWS / Azure Cloud Architect Certification