GS Customs Team Lead

It's More Than a Job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

Your Role

To manage the preparation and execution of customs clearance declarations being created by the customs brokers on behalf of internal stakeholders within the Kuehne + Nagel network. The Team Lead should ensure that the declarations are both compliant and accordance with the Standard Operating Procedures agreed, and also adhering to all government regulatory requirements.

Your Responsibilities

• Manage the preparation and execution of import and export declarations according to customs regulations, laws, and procedures within the stakeholder country
• Organize and delegate the workflow and tasks to the team in alignment with the departmental and stakeholder requirements and goals
• Manage and review reports to track team and departmental performance
• Maintain strong relationships with clients, addressing their needs and concerns
• Communicates regularly with stakeholder as to productivity and quality performance and resolves challenges efficiently and effectively
• Ability and willingness to take ownership for resolution of enquiries and complaints from stakeholder
• Performs daily quality checks to ensure high level of work quality and productivity
• Conduct performance reviews, provide feedback, and support career development
• Assists in the training of new hires and ad-hoc system or customs topics where needed
• Understands new tasks and functions that are introduced and ensures instructions are understood by the team
• Engages in the daily stand up/stand down meetings with the team
• Develops and implements new systems and processes to improve efficiency and effectiveness in conjunction with support functions for continuous improvement
  
  

Your Skills And Experiences

• Bachelor of Science in Customs Administration
• With at least 3 years of managerial experience in a similar position
• Effective communication and problem-solving skills
• Fluency in English- both verbal and written
• Task oriented and keen to details
• Driving continuous improvement
• Ability to work with demanding deadlines
• Proficient in Microsoft Office (Excel, Word and Outlook)
• Preferable to have operational knowledge of either airfreight, sea freight or road freight
  
  

Your Role

To manage the preparation and execution of customs clearance declarations being created by the customs brokers on behalf of internal stakeholders within the Kuehne + Nagel network.The Team Lead should ensure that the declarations are both compliant and accordance with the Standard Operating Procedures agreed, and also adhering to all government regulatory requirements.

Your Responsibilities

• Manage the preparation and execution of import and export declarations according to customs regulations, laws, and procedures within the stakeholder country
• Organise and delegate the workflow and tasks to the team in alignment with the departmental and stakeholder requirements and goals
• Manage and review reports to track team and departmental performance
• Maintain strong relationships with clients, addressing their needs and concerns
• Communicates regularly with stakeholder as to productivity and quality performance and resolves challenges efficiently and effectively
• Ability and willingness to take ownership for resolution of enquiries and complaints from stakeholder
• Performs daily quality checks to ensure high level of work quality and productivity
• Conduct performance reviews, provide feedback, and support career development
• Assists in the training of new hires and ad-hoc system or customs topics where needed
• Understands new tasks and functions that are introduced and ensures instructions are understood by the team
• Engages in the daily stand up/stand down meetings with the team
• Develops and implements new systems and processes to improve efficiency and effectiveness in conjunction with support functions for continuous improvement
  
  

Your Skills And Experiences

Bachelor of Science in Customs Administration

With Managerial exprience / at least 3 years experience in a similar position in the past

Effective communication and problem solving skills

Fluency in English- both verbal and written

Task oriented and keen to details

Drinving continuous improvement

Ability to work with demanding deadlines

Proficient in Microsoft Office (Excel, Word and Outlook)

Preferable to have operational knowledge of either airfreight, sea freight or road freight

About Kuehne+Nagel

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.