Governance Manager

What Makes This Opportunity Exciting?

As an Governance Manager, you’ll oversee Managed Service Provider contract fulfillment, establish and refine processes, measure performance, and lead continuous improvements to ensure efficiency, compliance, and strategic alignment across the organization.

What you will do:

• Drive Process Improvement: Design and optimize workflows (AS-IS and TO-BE), recommending enhancements through automation, streamlining, and innovative procedures to boost efficiency and reduce waste.
• Evaluate and Innovate: Assess current processes to identify opportunities for improvement, driving measurable gains using industry best practices.
• Ensure Smooth Transitions: Lead training and cascade efforts to ensure changes are well-managed and successfully implemented.
• Measure and Report: Provide insightful reports that track the health and effectiveness of processes, ensuring continuous improvement.
• Governance and Compliance: Understand and manage contractual processes, ensuring alignment with organizational standards and regulations.
• Collaborate and Lead: Partner with IT leadership to develop policies and procedures that meet operational and regulatory requirements.
• Support Audits: Assist with IT audits from Internal Audit, regulators, clients, and third-party auditors to ensure compliance.
• Risk Management: Review audit reports, penetration tests, and vulnerability assessments, and help draft risk assessments for vendor approvals.
• Clarify Compliance: Work with the Compliance division to interpret IT legislation and ensure clear communication of requirements.

What You’ll Bring to the Table:

• Proven Experience: At least 3 years in a Governance Manager role or similar, with a strong track record in driving governance and compliance efforts.
• Regulatory Expertise: In-depth knowledge of regulations such as NPC, AMLA, SEC, NTC, PCI DSS, BSP, and more.
• Certified Standards: Training in frameworks like ITIL, PMBOK, Lean Six Sigma, or CMMI (certifications are a plus).
• IT Knowledge: Strong background in IT, with hands-on experience in the field.
• Agile Mindset: Trained in Agile methodologies and comfortable applying Agile practices in day-to-day operations.
• Collaboration & Negotiation Skills: Skilled in working with diverse teams and negotiating with various stakeholders while maintaining composure under pressure.
Continuous Learner: A passion for self-improvement and staying updated on industry trends to drive excellence in governance and operations

What you will enjoy:

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefits
• Internal Career Mobility
Opportunity to work and train in our international offices

#NoSmallRoles #LifeAtHomeCreditPhilippines

-

Home Credit celebrates all facets of diversity in driving us to business success. Being people-centric, we find beauty in being represented by different talents. We thrive in building an inclusive community that provides equal employment opportunities to people with diverse backgrounds and orientations. We are cultivating a workplace that understands the value of a diverse roster of talents and is passionate allies.