Global Service Desk (Hybrid)

Job Description

Essential Job Functions:

• Provide basic technical support in infrastructure services, assisting with routine tasks
• Participate in infrastructure projects and tasks to gain hands-on experience and knowledge
• Support basic monitoring and routine troubleshooting of infrastructure systems
• Work with team members to address infrastructure-related needs and day-to-day operations
• Assist in the development and maintenance of infrastructure documentation
• Show eagerness to learn and grow in a technical role
• Develop foundational technical skills and knowledge
• Follow established best practices and standards in infrastructure service delivery, under supervision
  
  

Basic Qualifications

• Entry level
• Typically, 0-1 years of relevant work experience
• A strong desire to gain experience in infrastructure technology analysis
• A continuous learner that stays abreast with industry knowledge and technology
  
  

Other Qualifications

• Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus
  
  

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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