Global Network Specialist

ComPsych Corporation is the world’s largest provider of mental health services and GuidanceResources for life . Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResources brand, our personalized and fully integrated programs include behavioral health, absence management, and wellness journeys, which empower employees to lead healthier and more productive lives, while driving organizational excellence. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health needs.

Job Summary

The Global Network Specialist recruits, contracts, and manages ComPsych’ s network of EAP Counselors, Legal and Financial Advisors, and Health Coaches globally. This includes the strategic vendor management of Global EAP Partnerships.

Primary Responsibilities

• Identify, recruit and contract prospective providers for ComPsych’ s EAP, Legal, Financial and Health Coach networks
• Negotiate provider’s rates while complying within ComPsych’s established guidelines and procedures in order to complete contracts.
• Responsible for facilitating the global billing process with providers and partners. This includes investigation and resolution of billing and payment issues.
• Respond in a timely manner to provider inquiries and to internal inquiries relating to the global provider network.
• Resolve provider related complaints and issues in a timely manner.
• Ensure that the Provider data in the database is up to date and accurate
• Review and reconcile provider utilization reports; correspond with providers and ComPsych departments to bring issues to resolution.
• Other duties as assigned.
  
  

Job Qualifications

• Bachelor’s degree required
• 2-4 years of work experience
• Strong internet research skills
• Excellent communication skills both verbal and written
• Strong task management skills/ability to multitask
• Ability to think outside of the box to problem solve global issues effectively
• Experience working in Behavioral Health, EAP, or Provider Relations field a plus
• Professional business experience preferred
• Stable work history required
  
  

Benefits And Perks

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with annual increases