Global Card Operations - Payments Governance Analyst (Corporate and Investment Banking)

Job Description

At JPMorgan Chase, we are committed to fostering a culture of innovation, collaboration, and excellence. As a global leader in financial services, we value diversity and inclusivity, creating an environment where every team member can thrive and contribute to our shared success. Joining our Payments Governance team means becoming part of a dynamic organization that prioritizes professional growth and development. We offer competitive benefits, opportunities for career advancement, and a supportive work environment that encourages creativity and teamwork. If you're passionate about making an impact and driving change, we invite you to explore the exciting opportunities with us and be part of a team that is shaping the future of finance.

As a Data Analyst in Payments Governance, you will remain current with card network requirements, leverage tools to research processing data, and create performance metrics. You will collaborate with Payments Governance Reviewers/Facilitators, identify and escalate potential risks, and develop metrics and dashboards for leadership.

Job Responsibilities

• Remain current with card network requirements for payments products.
• Leverage tools like Snowflake, Python, Tableau, Alteryx, and Power Apps for data research.
• Monitor Third Parties processing to identify changes, trends, or anomalies.
• Collaborate with Payments Governance Reviewers to solve data analytics and reporting pain points.
• Ensure accurate and timely information throughout the assessment process.
• Identify, research, report, and escalate potential risks in the data.
• Communicate professionally with stakeholders.
• Review, analyze, recommend, and implement process changes for Third Party oversight.
• Maintain system access profiles, SOPs, and process flows.
• Develop metrics, dashboards, and reporting for Payments Governance leadership.
• Ensure integrity of the Payments Governance database/SharePoint site/repository.
  
  

Required Qualifications, Skills, And Capabilities

• Minimum 2 years of experience with Merchant Services data analysis.
• Minimum 2 years of experience in Merchant Services, Payments.
• Strong detective mentality with a passion for analytic research.
• Ability to develop efficient workflows in Alteryx.
• Proficient with Excel & PowerPoint for presentations and analytics.
• Experience in analyzing voluminous data from raw sources.
• Analytical thinker with excellent communication skills.
• Ability to monitor and analyze performance data and make recommendations.
• Sound judgment and flexibility in problem-solving.
• Contribute to a productive business culture.
• Ensure quality of user experience and secure data.
  
  

Preferred Qualifications, Skills, And Capabilities

• Experience with analytical packages/databases like SAS, SQL, Python.
• Advanced knowledge of Merchant Services systems and Agile practices.
• Interest in financial compliance, risk, and regulations.
• Strong interpersonal skills with a client focus.
• Extremely analytical with superior communication skills.
• Knowledge of Chase workflow management systems like Pega, Navigator, JIRA.
  
  

Additional Information

• Shift Schedule: 8PM-5AM MNL Time (Mon-Fri)
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.