Global Administration Senior Regional Leader

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

At Kyndryl, we don’t just fill roles — we empower people to lead with purpose. As a Global Administration Senior Regional Leader, you won’t just manage a team — you’ll shape the future of executive support across the region. If you’re ready to lead with impact, grow your career, and be part of a company that values innovation and people equally, this is your moment.

Why You?

Because you’re not just looking for a job — you’re looking for a mission. In this role, you’ll lead a team of 40+ Executive Administrative Assistants, guiding them to deliver exceptional service to our executive clients. You’ll be the bridge between operational excellence and strategic leadership, ensuring that every interaction reflects the high standards Kyndryl is known for.

Why Kyndryl?

Because here, your leadership is amplified. At Kyndryl, we’re building something bold — a culture where your ideas matter, your growth is prioritized, and your leadership shapes the way we work. You’ll be part of a global network of thinkers and doers, with access to mentorship, career mobility, and the chance to make a real difference.

What You’ll Be Doing

• Leading People with Purpose : You’ll manage and inspire a team of 40+ administrative professionals. From hiring and onboarding to performance coaching and career development, you’ll be the leader who helps others thrive.
• Driving Operational Excellence : You’ll oversee day-to-day operations, ensuring seamless support for executive clients. You’ll collaborate with client teams and your assistants to improve efficiency, satisfaction, and service delivery.
• Innovating and Influencing : You’ll develop creative support solutions, guide your team through change, and influence stakeholders across departments. Your insights will shape how we evolve our administrative services.
  
  

Your Future at Kyndryl

At Kyndryl, every role is a launchpad. You’ll gain hands-on experience, access to learning opportunities, and the chance to certify across all four major platforms. Whether you want to broaden your expertise or specialize deeply, Kyndryl supports your path with tools, training, and real career mobility. Many of our senior leaders began in roles just like yours — and grew from there.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills And Experience

• Minimum of 5 years in a people management or leadership role, preferably overseeing large teams
• Strong business acumen with the ability to make sound, independent decisions
• Excellent communication and negotiation skills across diverse stakeholders
• Proficiency in English, both written and verbal
• Comfortable operating in a fast-paced, agile, and evolving environment
• Technically proficient with Microsoft Office tools, including Outlook, Teams, and Concur
• Demonstrated ability to lead with a flexible, intuitive, and collaborative mindset
  
  

Preferred Skills And Experience

• Experience managing executive administrative support functions or similar service delivery teams
• Familiarity with HR practices, policies, and performance management frameworks
• Background in global or regional operations within a matrixed organization
• Exposure to change management or organizational transformation initiatives
• Proven track record of mentoring and developing high-performing teams
  
  

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.