German Credit and Collections Specialist
RELX
Date: 2 weeks ago
City: Manila
Contract type: Full time
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The Credit and Collections Specialist will investigate credit applications and approves applications within established guidelines for companies and individuals
Accountabilities: Debt Collection
Accountabilities: Debt Collection
- Telephone chasing of past and future debts on designated accounts
- Ensure follow up calls and collection plan dates are diarised.
- Issuing statements, invoices, and account reconciliation on designated accounts as required.
- Chasing debts by email and phone calls.
- Produce weekly spreadsheet debtors across designated shows for exhibition teams
- Produce daily updates in the two week run up to show opening
- Produce monthly reports of outstanding debts pre and post show
- Liase with exhibition teams on a regular basis to ensure they are kept informed and involved with debt collection as appropriate
- Arrange and attend team pre-show meetings 6 wk's prior to show opening
- Produce and distribute Show Collection Plan to teams
- Pursue and process Contra Deal paperwork
- Raise journals to clear credit balances post show
- Clear down bank charges etc, pre show
- Raise adhoc journals as required
- Produce paperwork for refund of overpayments
- Apply un-allocated cash to designated shows weekly
- Ensuring credit control policy procedures are adhered to
- Ensure that IT knowledge is sufficient to carry out the required role.
- Is competent at using Excel and Word
- Oracle user preferred.
- Must have a Language Proficiency Certificate for German - Berlitz 7 (B1.3)
- Excellent verbal, written and interpersonal communication skill both in English and competitively in German.
- Translation job of German language - written and voice
- Must be a Bachelor's Degree holder
- Must have at least 1-2 years of relevant work experience
- Excellent verbal and written communication skills
- Knowledgeable in MS Excel
- Preferably has an experience working in BPO/Shared Service company
- Willing to work on a rotational shift and hybrid work set up
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