General Virtual Assistant (SNW - 11202024 - PTGVA)

RippedBoxStation


Date: 9 hours ago
City: Remote
Contract type: Part time
Remote
Position: General Virtual Assistant

Number of hours: 20 hours/week

Schedule: PST

Tasks Required:

  • Develop and assign unique SKUs for Nabis products.
  • Ensure SKU accuracy and consistency across platforms.
  • Generate SKUs for Eaze products, adhering to platform-specific guidelines.
  • Confirm proper categorization and seamless integration.
  • Ensure quick processing and updates within 24 hours for designated tasks or submissions.
  • Maintain quality and timeliness under tight deadlines.
  • Submit orders accurately to respective systems or platforms.
  • Track and confirm receipt and processing.
  • Manage batch creation for Nabis products, including assigning SKUs and aligning batches with product details.
  • Complete and submit product details to Eaze platform.
  • Ensure product visibility and compliance with Eaze's guidelines.
  • Accurately calculate and process remittance payments.
  • Record payment details and address discrepancies promptly.
  • Prepare and process invoices for Possible and Winterstone every two weeks.
  • Confirm accuracy and timely submission of invoices.
  • Compile, analyze, and deliver a comprehensive monthly sales report.
  • Highlight trends, key metrics, and actionable insights.
  • Revise and update menus with new products, promotions, and pricing.
  • Perform routine checks to ensure accuracy and relevance.
  • Design and print Certificates of Analysis (COA) stickers for product packaging.
  • Create visually appealing flavor and display stickers for product branding.
  • Regularly coordinate with Nabis on tasks such as:
    • Bundling orders for efficiency.
    • Rescheduling delivery days.
    • Managing credit memos.
    • Conduct weekly calls to review ongoing tasks, address challenges, and align on priorities.
    • Coordinate with other team members and departments to ensure seamless communication and task completion.
    • Other ad hoc tasks that would be assigned


    Requirements:

    • Proven work experience as a General Virtual Assistant or a relevant role
    • Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)
    • Strong proficiency in office software and communication tools
    • Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar)
    • Excellent verbal and written English communication skills
    • Discretion and the ability to handle confidential information
    • Excellent phone, email and instant messaging communication skills
    • Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
    • Adaptability and a proactive mindset
    • Ability to work independently and in a team-oriented environment
    • Self-disciplined and organized; able to consistently perform with limited supervision

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