Fund Servicing Manager II (KYC)

Join our team to build your career in a culture that values innovation, creativity and excellence.

As Fund Servicing Manager II within the Securities Services Operations you will do the KYC renewals for clients (clients of Promoters) of clients (Promoters).

This role will also involve a certain amount of reporting which requires accuracy and attention to detail.

Job responsibilities:

• Ability to understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
• Compare and contrast differences within KYC records, and highlight and escalate any discrepancies
• Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline and exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
• Handling and maintenance of confidential client documentation. Ability to interpret alerts to management when applicable
• Be flexible to work on other migration/remediation projects including Screening resolution, other Line of business holistic alignment or Quality Assurance. Ability to comprehend the KYC risk factors and draft the overall risk summary for the client
• Manage own KYC new business book of work and day-to-day operations, and oversee the process end to end, ensuring complete, timely and accurate submission of all deliverables
• Frequently interact with key stakeholders such as Front Office, Compliance, Quality Control and Relationship Partners
• Manage personal workload and priority items and ensure timely escalation of key risks/issues to management. Compliance with global regulatory requirements

Required qualifications, capabilities and skills:

• Minimum 8 - 10 years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC, AML, and Screening
• Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data
• Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time
• Effective communication, interpersonal and analytical skills with the ability to work independently on multiple assignments.
• Excellent understanding of Financial Services industry /AML, Sanctions policies and banking - Quality focused work ethic and strong controls mind-set
• Efficient planning and time management skills, to meet strict deadlines and team objectives, with an ability to prioritize key tasks whilst working under pressure
• Proven ability to enhance and streamline processes, demonstrating a pro-active approach to change

Preferred qualifications, capabilities and skills:

• Bachelor’s Degree or Graduate Degree
• Experience in leading and managing a diverse team is preferred

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.