Front Office Staff (Reception)
Shangri-La Group
Date: 4 days ago
City: Cebu City
Contract type: Full time
Shangri-La Mactan, Cebu
Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.
The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.
We are looking for a Front Office Staff (Reception).
As a Front Office Staff (Reception), we rely on you to:
Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.
The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.
We are looking for a Front Office Staff (Reception).
As a Front Office Staff (Reception), we rely on you to:
- Take responsibility of the front office to ensure smooth and efficient operation at all times
- Upsell rooms to meet guests' needs when appropriate
- Ensure guest requests are fulfilled in a professional and timely manner
- Takes pride in being a hotelier
- Enjoys crafting creative and best-fit solutions
- Communicates and write with fluency in English (and local language)
- Preferably has relevant experience in the hospitality industry
- Preferably comes from a hotel management-related education background
- Has strong interpersonal and communication skills
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