Freshers - Chat support only
Sapient Global Services
Date: 2 weeks ago
City: Quezon City
Contract type: Full time
Now hiring for Chat Support - Non Voice Account at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!
Responsibilities
Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!
Responsibilities
- Respond to customer inquiries via chat, email, or messaging platforms in a timely manner
- Assist with product or service-related concerns, order processing, and troubleshooting
- Resolve customer issues efficiently while maintaining a professional and friendly tone
- Document interactions accurately and follow up on pending concerns as needed
- Meet performance targets for response time, resolution rate, and customer satisfaction
- High school diploma or equivalent
- Computer literate and comfortable using multiple systems and tool
- Strong written communication skills with attention to grammar and clarity
- Proficient in typing and navigating multiple systems or chat platforms
- Excellent reading comprehension and problem-solving abilities
- Ability to manage multiple conversations in a fast-paced work environment
Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!
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