French Bilingual Customer Service Representative - Davao City

We are seeking highly motivated and proficient Bilingual Customer Service Representatives to join a growing international brand. This role is crucial in delivering exceptional omnichannel support to customers, with a strong focus on serving French-speaking clients in the Canadian market.

If you are fluent in French and English, and passionate about providing world-class customer experiences, this is your chance to be part of a dynamic team.

Key Responsibilities

• Deliver outstanding customer support across multiple channels (voice, chat, email, and other digital platforms).
• Handle French-language support tickets and calls.
• Seamlessly transition to English-language queues during low French-volume periods.
• Consistently meet performance, quality, and compliance standards set by the company.

Qualifications

• Language Proficiency: Fluency in French.
• Bilingual Capability: Strong command of both French and English to manage dual queues.
• Location: Must be able to work onsite and must be willing to relocate to our Davao site (relocation required).
• Timeline: Immediate availability to join the December training class.

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee