Fraud Operations Specialist - ShopeePay
Monee
Date: 1 week ago
City: Manila
Contract type: Full time
Job Description
- Identifies potential fraudulent transactions, validating suspicious transactions and/or requests
- Conducts desk fraud investigation using different in-house tools and call-outs/interviews
- Analyze customer transactions to identify fraudulent activities, such as account takeover, friendly fraud, theft, and other similar risks.
- Monitor trends in fraud and collaborate with various stakeholders to gather insights on potential vulnerabilities.
- Examines and evaluates fraud detection parameters, incidents, and procedures
- Ensures proper documentation of all fraud investigation findings in an orderly manner
- Collaborates with different Operations units, such as Customer Service and KYC teams, to proactively resolve recurring issues and concerns
- Work on other ad hoc projects or tasks as assigned by its lead/s
- Bachelor's degree graduate; preferably business or statistics course graduate
- At least 2 years of relevant work experience in fraud investigation and/or handling fraud cases in any financial institution.
- Quick to adapt in a fast-paced organization
- Willing to work in Ortigas, Mandaluyong City
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Brand & Strategy Specialist
Shopee,
Manila
3 days ago
Job DescriptionDevelop and manage integrated brand campaigns across media (e.g. TV, Online), ensuring strategic alignment with brand positioning and business goals.Collaborate with internal teams and external partners to ensure on-time, high-quality delivery of campaign assets and requirements.Oversee celebrity and KOL partnerships, including contracting, scheduling, and performance tracking.Track campaign performance data and competitor activity for insights to improve future executions.End-to-end fulfilment...
Recruitment Specialist
MR DIY Philippines,
Manila
6 days ago
About The Job Recruitment SpecialistWe are currently looking for 3 Recruitment Specialist to to focus on Store Operations and Head Office requirements.As a Recruitment Specialist you will be responsible for identifying, attracting, and selecting qualified candidates to fill job openings in depending on which focus Team you will be assigned.Key ResponsibilitiesPartnering with hiring managers to determine and calibrate staffing needs...
Project Management Office (PMO) Manager
Questronix Corporation,
Manila
1 week ago
PMO Leadership and ManagementDefine clear roles, responsibilities, and accountabilities within the PMO, ensuring alignment with corporate governance practices.Create and maintain standardized project management processes, methodologies, and tools to ensure consistency and efficiency across projects.Allocate Project Manager resource to implementation projects and conduct resource planning for upcoming opportunities.Track project progress, monitor key performance indicators (KPIs), and provide regular reports to senior...
