Fraud Officer

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment Why Join the A-Team? Come for a career, stay for the fun!

• HMO coverage for you and your family
• Yearly Kick Off Parties with major giveaways (like the car in 2023)
• Grow your career - yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

A Glimpse into Your New Role A Fraud Admin is responsible for accurate record keeping and investigation of application and transactional fraud disputes, as well as alert triggers and implementation of fraud preventive programs initiated by the Fraud management team

• Verify mailbox management and Fraud mailbox management
• Must prevent, detect, and investigate any signs of fraud, especially when working on Predator alerts
• Make an outbound call to verify transactions
• Block accounts or transactions that are suspected fraud

What You’ll Bring :

• Open to no BPO experience or starters
• Excellent English language communication skills
• Good working knowledge of MS Office

With a diverse global team working together, we proudly embrace and live by these shared values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each other.

What are you waiting for? Join the A-Team and experience the A-Life! Join the A-Team and experience the A-Life!