Franchising Officer

This Franchising Officer is responsible for the maintenance and proper execution of systems and processes for effective franchise relations. The person holding this position is also responsible for ensuring proper documentation of the franchise agreement.

This position is also responsible in building positive relationship between the Franchisor and Franchisee to achieve business growth.

1. Franchise Selection
2. Franchise Performance Management
3. Franchise Engagement
4. Franchise Network
5. Project Management

QUALIFICATION:

Education: Bachelor’s Degree in Business Studies/Administration/Marketing

Experience: At least two (2) years work experience in Store Operations and/or HR; or three (3) years work experience in organizations with franchise set-up in the same capacity;

Previous working relations with franchisees is a MUST.

Skills and essential traits:

Technical Competencies:

• Proficient in MS Word, Excel and Powerpoint
• Excellent written and verbal communication
• Detail-oriented
• Well-organized

Mental Effort:

• Excellent analytical thinking - Must be able to identify problems, secure relevant information, develop solutions and make decisions which are based on logical assumptions and which reflect factual information.

Human Relations:

• Interpersonal Relationship Skills - Must be able to effectively and harmoniously relate to all levels in the organization, especially franchise business partners, to suppliers and other public. Must be able to create good impression, commanding attention and respect, showing an air of confidence.
• High regard in work values and ethics

Physical Effort:

• Must be able to perform well even under pressure or opposition.
• Must be able to conduct fieldwork as needed.