Financial Account Associates - 20K Sign on Bonus
Talent Outsourcing Channel Solutions
Date: 2 weeks ago
City: Cebu City
Contract type: Full time
About The Role
Join our dynamic team as a Customer Service Representative at Talent Outsourcing Channel Solutions' in the vibrant city of Cebu City, Cebu. In this full-time position, you will be the voice of our brand, providing exceptional customer service and support to our valued clients.
What you'll be doing
Handle inbound and outbound customer calls with professionalism and empathy
Respond to customer inquiries, complaints, and requests in a timely and effective manner
Provide accurate information and support to customers, resolving their issues to their satisfaction
Maintain detailed records of customer interactions and follow up as needed
Collaborate with cross-functional teams to ensure seamless customer experiences
Continuously seek opportunities to improve customer service processes and procedures
What we're looking for
Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries and concerns
Proficiency in English, both verbal and written
Customer-centric mindset and a genuine desire to provide exceptional service
Demonstrated experience in a customer service or call centre environment, preferably in the call centre & customer service industry
Flexibility to work in a fast-paced, dynamic environment and adapt to changing priorities
What we offer
Benefits
At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary of 20,000 SOB, we offer a range of benefits, including:
Talent Outsourcing Channel Solutions' is a leading provider of customer service and contact centre solutions. With a strong presence in Cebu City, we pride ourselves on delivering exceptional service and innovative solutions to our clients. Our company is built on a foundation of integrity, innovation, and a deep commitment to our employees and the communities we serve.
Apply now
Join our dynamic team as a Customer Service Representative at Talent Outsourcing Channel Solutions' in the vibrant city of Cebu City, Cebu. In this full-time position, you will be the voice of our brand, providing exceptional customer service and support to our valued clients.
What you'll be doing
Handle inbound and outbound customer calls with professionalism and empathy
Respond to customer inquiries, complaints, and requests in a timely and effective manner
Provide accurate information and support to customers, resolving their issues to their satisfaction
Maintain detailed records of customer interactions and follow up as needed
Collaborate with cross-functional teams to ensure seamless customer experiences
Continuously seek opportunities to improve customer service processes and procedures
What we're looking for
Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries and concerns
Proficiency in English, both verbal and written
Customer-centric mindset and a genuine desire to provide exceptional service
Demonstrated experience in a customer service or call centre environment, preferably in the call centre & customer service industry
Flexibility to work in a fast-paced, dynamic environment and adapt to changing priorities
What we offer
Benefits
At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary of 20,000 SOB, we offer a range of benefits, including:
- Opportunities for career advancement and professional development
- Comprehensive health insurance and wellness programs
- Flexible work arrangements to support work-life balance
- Team-building activities and social events to foster a strong company culture
Talent Outsourcing Channel Solutions' is a leading provider of customer service and contact centre solutions. With a strong presence in Cebu City, we pride ourselves on delivering exceptional service and innovative solutions to our clients. Our company is built on a foundation of integrity, innovation, and a deep commitment to our employees and the communities we serve.
Apply now
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Investment Banking Analyst (Remote)
Tahche Careers,
Cebu City
3 hours ago
Our US partner company is a New York City-based investment bank that provides strategic advisory, mergers and acquisitions, raising capital, and leadership recruiting services. The firm focuses its work with middle-market businesses with revenues in the $10-$200 million range for a broad range of industries including business services, environmental services, consumer products, logistics, industrial, food & ingredients, among others.Our US...
GS Sales + Marketing Specialist
Kuehne+Nagel,
Cebu City
1 day ago
It's more than a jobIn an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids...
Human Resource Manager
AMCS Group,
Cebu City
1 day ago
We are seeking a Human Resource Manager for our Cebu location. This role is part of our Global Human Resources team, focusing on supporting the company's strategy, workforce, and growth. The HR Manager will craft and execute human resources programs to nurture an employee-focused, high-performance culture at our Cebu office.The position is hybrid, with a requirement to work onsite three...
