Finance Specialist

Job Posting Description

General Accountability:

The role is accountable for the migration of financial processes within Asia territories as part of the Asia Finance Transformation project within Manulife Business Processing Services (“MBPS”) and for the maintenance of trust with our customers.

Position Responsibilities:

• Operations – finance operations transactional in nature but has financial impact (e.g. Invoicing, Credit Card Refund, Daily Matching of Premium)
• Accounting Operations – responsible in preparing, uploading of Journal Entry to facilitate month-end closing activities. Reconciliation of accounts and balance sheet items for regulatory requirements
• Reconciliation - performs reconciliation such as Bank Reconciliation, Intercompany Reconciliation and System reconciliation to ensure completeness and correctness of financial information for the month
• Management Reporting – to support needs of different internal or external parties.
• Ensure that all processes/deliverables for the day have undergone internal review process prior to BU submission
• Follow the quality checklist as documented during migration. Ensure that all team members adhere to the signed of process documentation.
• Assist the leader in providing root cause analysis and action items for incidents encountered during the month.
• Serve as the go-to person of the specific location in terms of the knowledge of the processes
• Create training plan for new joiners
• Assist the leader in task allocation and ensuring that all members are well trained and efficient enough to handle live production
• Provide timely feedback on team members for the perusal of the leader
• Provide coaching and additional training for items that needs further clarification prior to raising to the BU.
• Assist the leader and the project team in identifying processes that can be migrated in MBPS. Assess based on migration criteria and provide feedbacks and inputs as necessary.
• Assist the leader in providing updates in the migration.
• Serve as the contact person of the project team in getting regular updates, challenges encountered, results monitoring of the parallel run
• Learn the processes to be migrated and provide timely process documentation following the standard MBPS format as aligned with the Control Tower.
• Serve as the business unit point of contact for any process issues or task specific queries.
• Propose automation for tasks assigned and
• Support junior members on their automation initiatives.
• Coordinate with Business Developers on status of automation projects.
• Lead User Acceptance Testing and report result to Team Leader.

Preferred Qualifications:

• 5+ years of working experience with progressive responsibility within the Accounting and management reporting field at least 3 of which is with an international organization or Shared Service Center.
• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) and must be willing to work on a day shift schedule
• CPA with university degree in accounting, finance, or financial management.
• Excellent analytical and problem-solving skills.
• Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
• Preferably with process migration background
• Strong interpersonal skills and ability to work effectively across cultures. Excellent English written and verbal communication skills.
• Intermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must; VBA is a plus). Proficient in MS Office suite including Outlook, Word, Power Point.
• Willing to work on dayshift and overtime may be required to meet business deadlines.

Competencies:

• Excellent analytical, research and problem-solving skills
• Comprehensive knowledge in expenses management, payment systems and operations
• Solid interpersonal skills to interact with, establish relationships with the international business units.
• Makes decisions in the absence of rules and /or in complex situations
• Strong time management skills with the ability to be flexible to changing environments.
• Ability to work independently and willing to collaborate with other team members.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.