Field Force Capability Specialist-Bacolod

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Reporting to Field Force Capability Manager

Duty Post Bacolod/Iloilo

Application Duration This job posting will remain open until the vacancy is filled.

Field Force Capability Specialist-Bacolod

The incumbent will be responsible for implementing and completing field force training programs. They will work closely with the Field Force Capability Manager (FFCM), local Marketing and Sales leadership team, P&C, and other departments to implement projects aimed at efficiency and proficiency. They will also establish evaluation processes to measure the efficiency and relevance of training programs, including training transfer aspects. Monitoring the progress and effectiveness of the trainings introduced and conducted will be part of their responsibilities. Additionally, they will provide support for digitalization and automation of sales processes, projects, and other activities. They will assist the FFCM in crafting, conceptualizing, and implementing strategies and directions for process improvements and competency development.

Responsibilities

Capability Development

• Develop training content based on the needs of your area of responsibility.
• Deliver training programs aligned with the strategic company directions.
• Take the lead in implementing training programs initiated by P&C for the field force.
• Collaborate with the ASMs and FMZMs in developing plans for TDL and TCL's.
• Cascade and implement JTI projects and directions.
• Track progress on important metrics to evaluate regular and consistent mentoring and field coaching sessions on salesforce performance.
• Provide support in terms of mentoring to the field force.
• Conduct fieldwork to find opportunities for people and process development.

Sales Efficiency

• Collaborate with sales, field marketing, RTM, and other departments in developing projects related to operational efficiencies, route management, and improvements.
• Develop tools to ensure transfer of knowledge to the field force.
• Provide support to ASMs and FMZMs during business reviews and cycle meetings.

Communications

• Collaborate with P&C and Sales Management Team to cascade important communications and projects to the field force related to new projects and directions.

Development and Implementation of Digital Tools

• Provide support in terms of creation and development of digital content aiming to improve processes and support sales growth.
• Promote and educate the field force in terms of usage of digital tools.

Assessment and Evaluation

• Periodically assess field force skills and identify training needs.
• Regularly monitor mentoring activities and sales performance of the field force.
• Collaborate with ASMs in crafting developmental plans for the field force.

Planning and Administration

• Perform necessary administrative tasks in accordance with the Company’s requirements.
• Maintain required documentation for projects.
• Coordinate efficient and simple workflows across Sales, field marketing, and other departments.

Other (if applicable)

• Manage various tasks and projects as they arise and upon manager’s request.

Requirements

• Education Bachelor's degree in any related field, supported by significant experience in the sales function and training.
• Minimum 3 years experience in a supervisory or specialist position in sales, preferably in a multinational FMCG company.
• Strong understanding of sales processes and standard methodologies in assessing training needs analysis (TNA), developing appropriate programs, and implementing sales force training.
• Enjoys a fast-paced, dynamic, challenging, and team-oriented work environment.
• Excellent presentation and project management skills.
• Ability to deliver results through collaboration and influencing.
• Highly organized and diligent.
• Self-motivated and resourceful, with proven ability to multi-task and operate successfully under tight deadlines and time pressures.
• Person with a strong understanding of the field.
• Strong communication skills (written and verbal) and interpersonal skills.
• Proficiency in using Microsoft Office applications and data reporting.
• Experienced in training facilitation (classroom and virtual).
• Skilled in time management and project management.

Are you ready to join us? Build your success story at JTI. Apply now!

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.