Executive/Property Management Virtual Assistant

TruPorch Homes


Date: 1 week ago
City: Remote
Contract type: Full time
Remote
Executive Assistant Duties

  • Manage email and calendar for the executive team, ensuring meetings, deadlines, and correspondence are prioritized and well-organized.
  • Handle credit card disputes, track expenses, and assist with financial reporting.
  • Sell and buy items as needed for business or personal purposes, conducting thorough research to ensure the best value.
  • Perform research on products or services to support decision-making for purchases, vendor selection, or special projects.
  • Coordinate events, meetings, and tasks across multiple departments, ensuring smooth execution and communication.
  • Maintain organization of files, documents, and digital assets for easy retrieval.
  • Follow SOPs and company guidelines for all administrative processes to ensure consistency and compliance.

Long-Term Rental (LTR) Management

  • Ensure timely rent collection, track payments, and follow up on any delinquent accounts.
  • Manage maintenance requests for tenants, coordinating repairs and services with the appropriate vendors.
  • Answer tenant inquiries and provide excellent customer service, resolving issues in a timely and professional manner.
  • Process tenant applications, verify information, and facilitate background checks to ensure qualified tenants.
  • Maintain accurate records of tenant interactions, payments, and maintenance requests in the company’s property management system.
  • Coordinate move-ins and move-outs, ensuring smooth transitions for new and departing tenants.

Qualifications

  • Strong attention to detail and ability to manage multiple tasks without missing critical steps.
  • Critical thinking skills, with the ability to solve problems independently and effectively.
  • Ability to follow SOPs and standard processes to ensure consistent, high-quality work.
  • Good with numbers and able to manage financial tasks such as credit card disputes, rent collection, and expense tracking.
  • Highly organized with excellent time management skills, capable of prioritizing and meeting deadlines.
  • Experience in email and calendar management for executives or senior-level managers.
  • Familiarity with long-term rental management, including rent collection, tenant relations, maintenance coordination, and application processing.
  • Proficiency in using property management software and productivity tools such as Google Workspace or Microsoft Office.

Preferred Experience

  • Previous experience in executive assistant roles or real estate property management.
  • Familiarity with financial management, such as handling credit card disputes or basic bookkeeping tasks.
  • Ability to work independently, proactively solving problems and ensuring the executive team’s needs are met.

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