Executive Global Travel and Administration

Osition Summary

This is a role in LSEG’s Group Travel and Administration Team. The focus for the role will be delivering a high-touch executive level service to a large base of travellers, VIPs and executive level travellers in multiple group companies across international points of sale. Flexibility in 24 hr shift rotations, availability for weekend “ON CALL” and dedication to work hours is required. The role requires an expert, professional with experience in the corporate travel industry.

Key Responsibilities

• Provision of travel assistance in co-ordination with LSEG Executives, Executive Assistants, and other suppliers associated with the end-to-end provision of business travel including scheduling flights, ground transportation, booking accommodations and provide guidelines on visa and passport requirements.
• Delivery of a high quality and professional travel service to Group ExCo, Group Leader, and other VVIP travel requests, changes and critical issues.
• Apply the Global Travel & Expense Policy Guidelines in order to ensure compliance and mitigate policy breaches.
• Looking after any in trip issues the traveller and VIPs may encounter during a trip, such as itinerary changes and extensions to travel.
• Continuously and actively supervising geo-political situations that may affect travellers.
• Maintains a high level of knowledge of all systems and processes performed by the team, staying current with business travel industry.
• Optimize cost in accordance with the LSEG group Expense Policy and Guidelines.
• Maintains databases to support the wider team with reporting.
• Lead travel payments, invoice elated queries, cost and credit card reconciliation and daily administration duties related to travel.
• Brings up non-standard requests to senior colleagues, as vital.
• Support end to end functions on platforms such as Concur including configuration updates, regular testing and troubleshooting.
• Act as a subject matter authority on travel technology for the department.
• Meetings and events involve planning, coordination, venue sourcing, logistics preparation, technical support arrangement, budgeting, on-site management, and feedback.
  
  

Additionally:

• Develop and maintaining strong working relationships both internally and with clients and other key contacts of the Group.
• Maintaining office systems, including data management, filing, etc.
• Any other ad hoc tasks as may be required including sickness and holiday cover of peers where required.
• Flexibility, discretion and ability to always respect confidentiality.
  
  

Preferred Skills And Experience

• Educated to degree level or equivalent.
• IATA qualified.
• 3 years’ previous experience in an in-house business travel role and or corporate travel agency, international airline or international hotel group
• Polished & professional!
• Excellent written and spoken English interpersonal skills and experience looking after customers at all levels!
• Ability to assimilate information and identify the pertinent points quickly.
• Effective decision making, analysis & problem-solving skills as well as influencing skills, accuracy, and attention to detail.
• Shown ability to work efficiently and independently as part of a team and autonomously.
• Shows strength with Microsoft supported applications such as Excel, Power BI, Dynamics, applying templates and standards to produce elements and incorporate them into presentations.
• Highly skilled in identifying and acting on opportunities to improve methods and solutions via Continuous Improvements.
• Ensure the efficient execution of tasks whilst delivering high quality outputs.
• skilled in Relationship Management where you are able to foster business relationships, partnerships and alliances internally, externally and virtually.
• Ability to identify possible risks, problems, and threats before they occur and resolve steps to combat the potential risk.
• Highly organized, ability to prioritize, work under pressure during peak periods and deliver to tight deadlines efficiently with minimal direction.
• Ability to using a set of processes and systems sought at developing an employee, so they perform their job to the best of their ability.
• Capable in data collection, analysis, and interpretation, with a focus on identifying patterns and developing cross-platform solutions.
• Capable of conducting comprehensive research, predicting future trends based on historical data analysis, and crafting effective solutions through detailed analysis.
• Skilled at presenting accurate analytical findings using visual aids and reports.
• Knowledge on data security practices and compliance standards to protect critical travel information
  
  

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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