Executive Assistant Entry (Zoho One Admin & Process Specialist)

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Executive Assistant Entry (Zoho One Admin & Process Specialist)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for an Executive Assistant Entry (Zoho One Admin & Process Specialist) to start immediately!

Duties and Responsibilities include but are not limited to:

Ticket Ownership

• Monitor Zoho Desk and route tickets to the correct staff
• Track ETAs on sales orders, verify invoices sent, and update clients
• Ensure disciplined follow-through so requests are routed, tracked, and closed
  
  
  

Process Improvement

• Map workflows and propose integrations/automation within Zoho One
• Document SOPs and set KPIs for accountability
• Independently improve ticketing systems and streamline processes
  
  
  

Team Enablement

• Recruit input for CSR profile
• Assist onboarding and train CSR(s) to handle day-to-day tickets
• Support team readiness and operational efficiency
  
  
  

General Administration

• CRM, email, and calendar management
• Basic accounting tasks
• Prepare reports and presentations as needed
  
  
  

Qualifications:

• At least 3 years of related experience with strong organizational and process management skills
• Experience in Zoho One administration (Zoho Desk core)
• Ability to design workflows, propose automation, and document SOPs
• Strong communication skills for client updates and internal coordination
• Comfortable with CRM, email, and calendar management
• Analytical thinker with attention to detail and accountability
  
  
  

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
  
  
  

Benefits:

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
  
  
  

Schedule: 9:00 AM – 6:00 PM EST

Location: This is a remote job

Salary Package: ₱50,000 – ₱54,500

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired
  
  
  

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.