Exchange Administrator
WTW
Date: 3 weeks ago
                            City: Taguig
                                                        Contract type: Full time
                                                     
                                                
                            Description
The Role
The Requirements
                    The Role
- Working in a BAU service team, dealing with L2 service tickets and incidents concerning Microsoft Exchange.
- User and shared mailbox management, managing static and dynamic M365 groups and distributions lists.
- Maintaining Exchange Online and limited Exchange On-Prem servers.
- Directly collaborate with users to troubleshoot issues and provide 1-2-1 training on using Exchange.
- Assist our Exchange technical leads and senior engineers on projects as required.
- Help analyze tickets and other feedback to help maintain good service levels and to look for potential process and technical improvements.
- Assist in developing internal knowledge base and training materials.
- Perform other duties as assigned.
The Requirements
- Minimum 2 years' experience working in Exchange Online, on-premises Exchange, and hybrid environments
- Strong technical knowledge of Exchange Online, on-premises Exchange, and hybrid environments with an interest in future developments.
- Hands on experience on PowerShell for management of M365 services
- Experience with Sharepoint, Powerautomate, and other M365 services
- Experience with configuration of Exchange policies, SMTP relay, and mail routing.
- Experience with ticket management systems such as ServiceNow.
- Knowledge of PowerBI to present data an advantage.
- Strong written and oral communication with the ability to provide training to end users.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Kinaxis Senior Analyst
                                                        Accenture in the Philippines,
                                                        Taguig
                        
                        
                            5 hours ago
                        
                        Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.Summary:As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot software problems, analyzing system performance, and implementing solutions...
                     
                                            Operations Analyst I - MSR Support
                                                        JPMorganChase,
                                                        Taguig
                        
                        
                            7 hours ago
                        
                        Job DescriptionAs a member of the Home Lending Middle-Office Operations team, you will play a crucial role in supporting the daily, weekly, monthly and quarterly reporting functions for Capital Markets Mortgage rights (MSR) and Portfolio Management businesses. Other business supported include: MSR product control, MSR Desktop technology, Secondary Market, Pricing, Chief Investment-office (CIO), Market Risk, Commercial Bank, Mortgage Bank Accounting...
                     
                                            AC Manila - AES Oracle HCM Payroll Senior Associate
                                                        PwC Acceleration Center Manila,
                                                        Taguig
                        
                        
                            1 day ago
                        
                        Job SummaryAt PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Oracle human capital at PwC, you will...
                    