Event Sales & Coordination Specialist

Discover your 100% YOU with MicroSourcing!

Position: Event Specialist (Intermediate)

Work setup & shift: Work From Home | Night shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

What You'll Do

• Serve as the first point of contact for event inquiries and respond promptly (within 30 minutes during working hours, 9 AM-5 PM, 7 days a week, and within 16 hours outside that window).
• Take and answer phone calls consistently, prioritizing direct communication to build client trust.
• Manage large client relationships and perform proactive sales calls when needed.
• Convert inquiries into confirmed bookings (with a target of 95% conversion and closing within five email exchanges or 3 days).
• Upsell food & beverage packages, team-building activities, and signature Mirra experiences.
• Manage and coordinate game bookings, ensuring clear communication with the team on schedules, preparations, and event customizations.
• Send reminders and updates to clients and internal teams to guarantee smooth event execution.
• Lead venue tours and foster partnerships with hotels, corporate administrators, and local partners.
• Collaborate with the BOH team to design menus, handle special requests, and ensure flawless service.
• Oversee event logistics from start to finish, ensuring every detail is executed seamlessly.
• Create and track invoices, contracts, and event records to maintain accurate client accounts.
• Ensure every client leaves with an exceptional experience and enthusiasm to return.
  
  

What You Need

Non-negotiables

• 2+ years of experience in events, sales, or hospitality.
• Ability to handle inbound/outbound calls and nurture large client relationships.
• Experience with scheduling, invoicing, and payment/account tracking.
• Confidence in upselling, closing deals, and managing client expectations.
• Strong communication, organization, and follow-through skills.
• Flexible availability, including evenings, weekends, and holidays as needed.
• A proactive and collaborative team player with a passion for hospitality and creating memorable experiences.
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply