Entry-Level CSR - Voice and Non-Voice - Paid Training

Caldwell Communications


Date: 2 weeks ago
City: Quezon City
Contract type: Full time
We are continuously looking for candidates for our team.

Accounts That We Can Offer

Travel, Sales, Healthcare, Financial, Collections and Telco account

Salary will range

(Newbie): 16,000 - 24,000

(Tenured): 18,000 - 28,000

Jobs Responsibilities

  • Communicates with customer on the phone or by way of written correspondence to deal with concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
  • Matching customers’ demands to Clients’ products and solutions and services
  • Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
  • Communicating specific information to internal and external clients and sharing understanding with colleagues

What Do We Offer?

  • An open, friendly and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives and employee perks and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

APPLY NOW!

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