Enterprise Support Operations Associate
Maya
Date: 1 week ago
City: Mandaluyong City
Contract type: Full time
What you will be doing:
- Provide On-Time and Quality Servicing Through fulfillment of Requests escalated via Salesforce/Email.
- Timeliness of escalation to fulfillment units and processing of External Customer Requests.
- Timeliness and Accuracy in Processing Adjustments and Account Maintenance
- Timely and Accurate Review of Adjustments
- Support Enhancements, Fixes and Service Deployments
- On-time submission and accurate output of reports
What we are looking for:
- Graduate of any 4 and 5-year business or technical course.
- High attention to details.
- Good analytical skills.
- Good verbal and written communication skills.
- Customer-focused oriented.
- With 1 year experience as customer care officer (voice/non-voice) in a card payment industry or digital financial company
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Credit and Collection Senior Coordinator
Vertiv,
Mandaluyong City
1 hour ago
KEY RESPONSIBILITIES:Autonomous Role taking responsibility for all facets of credit control in a "hands on" capacity for the day to day running of the nominated ledgerCredit Policy - be familiar with all processes and proceduresMonitor and control "stop credit" status of customer accountsUtilize GetPaid as a collection tool for updating notes, dispute management, and sending of SOA.Attend internal and external...
Title Examiner
TapTalent.ai,
Mandaluyong City
1 week ago
We're Hiring: Title Examiner! We are looking for a detail-oriented and knowledgeable Title Examiner to join our team. The ideal candidate will be responsible for examining property titles to ensure they are clear of any liens or encumbrances, facilitating smooth real estate transactions. You should possess strong analytical skills and an understanding of property laws and regulations. Location: Mandaluyong, Philippines...
Cloud Engineer
OpsWerks,
Mandaluyong City
1 week ago
Your Role:As a Cloud Engineer, you will be overseeing the scope of our customers' systems and infrastructure, acting as an escalation point for complex issues.You will manage and optimize our customers' cloud infrastructure, ensuring high availability, performance, and scalability across mission-critical environments.You will design and implement innovative solutions for complex, business-critical challenges, driving continuous improvement and best practices.You will collaborate...
