Employee Engagement Specialist

CULTURE SPECIALIST, PHCC

About Trip.com Group

Trip.com Group (NASDAQ:CTRP) was founded in 1999 and it's headquartered in Shanghai, China.

Trip.com Group, with more than 30,000 employees worldwide, is:

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China's leading travel services provider

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Ranked No. 1 among China travel groups in 2015

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Covering over 50% of the online travel service market share

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The 2nd largest global online travel services company in terms of market value

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China's largest domestic travel services company

In 2009, 2010 and 2014, Trip.com Group invested in ezTravel (Taiwan) and Wing On Travel (Hong Kong), expanding its business and services into Taiwan, Hong Kong, Macau and North America as well as additional destinations worldwide. Trip.com Group started its International Business towards the end of 2013, and the extent and pace of growth continues at an impressive rate.

As part of the exciting global expansion strategy, Trip.com is now growing its team in the Philippines to make its presence even more vibrant in Asia and the global market.

Job Responsibilities:

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Cooperate with the operation of the internal culture, social media accounts, BBS, multimedia interactive booth, et al

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Manage and execute daily content editing, publishing, maintenance and interaction

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Maintain extensive and in-depth communication with staff at all levels of the department to write vivid, interesting and culturally appropriate reports

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Cooperate with the public relations department of the company to conduct a wide range of publicity

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Assist in completing employee care or staff activity recorded and reasonably applied in cultural publicity work

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Develop and implement long-term publicity plan according to company culture and department development

Job Requirements:

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Bachelor's degree in Marketing, Comms, and/or any relevant field

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At least 3 years engagement, marketing/digital marketing experience in customer service environment; travel/tourism industry, preferred

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Excellent written and verbal English communication skills; ability to speak Mandarin is a plus

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Proven expertise in culture, branding, social media management and has taste for local and international aesthetics

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Strong knowledge of basic and advanced design and media tools

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Strong self-motivation and team communication skills

Desired Skills and Experience

Job Requirements:

Bachelor's degree in Marketing, Comms, and/or any relevant field

At least 3 years engagement, marketing/digital marketing experience in customer service environment; travel/tourism industry, preferred

Excellent written and verbal English communication skills; ability to speak Mandarin is a plus

Proven expertise in culture, branding, social media management and has taste for local and international aesthetics

Strong knowledge of basic and advanced design and media tools