Email Chat Support (Work From Home)
Cyberbacker Careers
Date: 22 hours ago
City: General Trias
Contract type: Full time
Remote
Responsibilities
Determining the nature of incoming emails and prioritizing them according to their importance
Screening incoming emails to determine whether they should be forwarded to the appropriate person or division
Reviewing incoming emails for items that require follow-up and making sure that the person or division involved can respond to the email sent to them
Ensuring that the email received is answered immediately and no pending emails are left unattended.
Responding to client inquiries and concerns sent through email
Creating and sending emails to have a centralized communication with the clients
Requirements
Experience in handling sensitive or confidential information
Strong organizational skills and keen attention to detail
Excellent written and verbal English communication skills
Knowledgeable in using Google Suite and/or a similar email platform
You can expect to receive an email from our team within 24 to 48 hours after you submit your application.
Determining the nature of incoming emails and prioritizing them according to their importance
Screening incoming emails to determine whether they should be forwarded to the appropriate person or division
Reviewing incoming emails for items that require follow-up and making sure that the person or division involved can respond to the email sent to them
Ensuring that the email received is answered immediately and no pending emails are left unattended.
Responding to client inquiries and concerns sent through email
Creating and sending emails to have a centralized communication with the clients
Requirements
Experience in handling sensitive or confidential information
Strong organizational skills and keen attention to detail
Excellent written and verbal English communication skills
Knowledgeable in using Google Suite and/or a similar email platform
You can expect to receive an email from our team within 24 to 48 hours after you submit your application.
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