Email Chat Support (Work From Home)

Cyberbacker Careers


Date: 3 weeks ago
City: General Trias
Contract type: Full time
Remote
Responsibilities

Determining the nature of incoming emails and prioritizing them according to their importance

Screening incoming emails to determine whether they should be forwarded to the appropriate person or division

Reviewing incoming emails for items that require follow-up and making sure that the person or division involved can respond to the email sent to them

Ensuring that the email received is answered immediately and no pending emails are left unattended.

Responding to client inquiries and concerns sent through email

Creating and sending emails to have a centralized communication with the clients

Requirements

Experience in handling sensitive or confidential information

Strong organizational skills and keen attention to detail

Excellent written and verbal English communication skills

Knowledgeable in using Google Suite and/or a similar email platform

You can expect to receive an email from our team within 24 to 48 hours after you submit your application.

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