Email and Chat Support - Pure Non voice account only

Sapient Global Services


Date: 2 weeks ago
City: Caloocan City
Contract type: Full time
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Non-Voice Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities

  • Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner.
  • Provide accurate information and solutions related to products, services, or account issues.
  • Resolve concerns efficiently while maintaining a courteous and helpful tone.
  • Document all interactions and update customer records accurately.
  • Coordinate with internal teams to ensure smooth issue resolution.
  • Maintain high standards in written communication and meet service quality metrics.

Qualifications

  • At least a high school diploma or equivalent; college-level education is a plus
  • Strong written English communication skills with excellent grammar and spelling
  • Previous experience in chat or email support is preferred but not required
  • Customer-focused attitude with strong problem-solving and critical-thinking skills
  • Familiarity with basic computer applications and online tools (e.g., CRM systems, helpdesk platforms)
  • Ability to multitask and manage time effectively in a fast-paced environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Online Food Delivery Service Support - Easy account

Sapient Global Services, Caloocan City
2 weeks ago
Now hiring for Food Delivery Specialist - Easy Account at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!Responsibilities Assist customers with placing, modifying, or canceling food delivery orders Handle inquiries...

Appointment Backer

Cyberbacker Careers, Caloocan City
2 weeks ago
RequirementsCall the maximum number of leads/prospects to schedule appointments with clients.Conduct lead follow-ups and nurtures until appointments are set.Respond to inbound calls, text messages, and emails from prospects.Follow scripts to deliver value propositions and handle objections.Update the customer relationship management (CRM) system with relevant information after each interaction.Coordinate and manage the calendar of appointments.QualificationsExcellent English communication skills (both verbal and...

Transaction Backer - Voice and Non Voice (Work From Home)

Cyberbacker Careers, Caloocan City
4 weeks ago
Responsibilities Oversee all aspects of buyer and seller transactions from executed purchase agreement to closing. Coordinate title/escrow, mortgage loan, and appraisal processes. Coordinate inspections, regularly update and maintain communication with clients, agents, title officers, lenders, etc. Submit all necessary documentation to the office broker for file compliance. Coordinate moving/possession schedules. Schedule, coordinate, and attend the closing process. Enter all client...