E-Commerce Specialist

Dempsey Resource Management Inc.


Date: 6 days ago
City: Mandaluyong City
Contract type: Full time
Job Description

The E-commerce Specialist monitors and manages all commercial transactions of the Manila

Hearing Aid E-Commerce platform and others such as Lazada, Online Hearing Screening, Online

Battery Hotline.

Job Responsibilities

  • Reports to the Retail Clinic Operations Manager in all online sales transactions and

processes

  • Ensures on-time delivery of all orders online to the customers.
  • Works closely with Marketing in the development of visually appealing, accurate, and up-

to-date content for the online stores.

  • Coordinates with the supply chain team in the availability, packaging, and shipment of

orders online to the consumers

  • Monitors online sales reports and analyzes sales performance across all available online

channels of MHA.

  • Handles MHA online hearing screening.
  • Tap potential leads to grow the online business of MHA.
  • Provide insights on customer shopping trends to support assortment selection and identify

assortment gaps.

  • Works with Social Media Specialists and Telemarketing in ensuring proper implementation

of MHA online campaigns.

  • Supporting the team with any ad-hoc requirements

Job Qualifications

  • Has knowledge and a good understanding of the E-commerce management platforms

such as Shopify, Lazada, Shopee

  • 1+ year’ of experience with website maintenance and reporting from a similar background
  • Experience with content, product & inventory management
  • Experience in a customer service industry

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